GIS Solution Engineer – Local Government (Southeast)

Esri • Charlotte, NC

3d • Onsite

About The Position

As a GIS subject matter expert, the GIS Solution Engineer identifies appropriate analysis tools, creates innovative solutions, and communicates the value of GIS technology. The role joins an account team to advise customers on complex business challenges and demonstrate how GIS can reveal patterns, trends, and insights. At Esri, the position partners with customers in a supportive culture that encourages creativity, collaboration, and passion.

The engineer supports state and local government customers by presenting, demonstrating, and supporting the sale of Esri software and solutions. They help plan and execute sales strategies, develop customer solutions that align Esri technology with business needs, and provide guidance on the use, deployment, and administration of Esri technology. The role also involves presenting technical demonstrations and speaking at conferences and trade shows.

Requirements

• At least 2 years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
• At least 1 year of experience working in or supporting state or local government.
• Understanding of ArcGIS in an IT context, including hardware, storage, security, networking, web services, virtualization, and cloud computing.
• Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
• Experience with geodatabases and underlying DBMS technology.
• Knowledge of cloud computing concepts and environments such as Microsoft Azure or AWS.
• Remarkable presentation, interpersonal, and listening skills.
• Ability to travel domestically or internationally 25–50%.
• Bachelor’s degree in geography, computer science, or a related field.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

• Master’s degree in geography, computer science, or a related field.
• Ability to troubleshoot client issues related to Esri application deployment and system architecture.
• Experience integrating software solutions with business systems, including data warehousing, BI, CRM, ERP, and analytics platforms.
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
• Basic understanding of artificial intelligence and machine learning concepts.
• Programming and scripting experience with languages such as Python and JavaScript.

Responsibilities

• Build relationships with customers and present, demonstrate, and support the sale of Esri software and solutions as part of an account team.
• Support the account team in planning and executing sales strategies.
• Develop subject matter expertise in state and local government and technical expertise in ArcGIS.
• Communicate Esri technologies and the Esri message to customers, anticipate customer needs, and identify relevant technology trends.
• Proactively craft and propose solutions that show how GIS addresses customers’ critical challenges and delivers business value.
• Define and deliver strategies that align Esri technology with customer business needs.
• Present technical demonstrations of proposed solutions and design presentations for technical and non-technical audiences.
• Provide best practices for using, deploying, and administering Esri technology.
• Present at conferences and trade shows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level