GIS Solution Engineer - Local Government (Northeast)

Esri • Philadelphia, PA

5d • Onsite

About The Position

As a GIS subject matter expert, the GIS Solution Engineer identifies appropriate analysis tools and develops innovative solutions. The role is part of an account team, advising customers on complex business challenges and demonstrating how GIS technology can reveal patterns, trends, and insights. The position supports customers and their success in a culture that encourages creativity, collaboration, and passion.

The engineer builds relationships with customers, supports sales strategies, and serves as both a local government subject matter expert and an ArcGIS technical expert. The role involves anticipating customer needs and technology trends, proposing solutions that show GIS business value, and aligning Esri technology with customer business objectives. The engineer also designs and delivers technical presentations and demonstrations for technical and non-technical audiences, shares best practices for Esri technology use, deployment, and administration, and presents at conferences and trade shows.

Requirements

• At least 2 years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
• At least 1 year of experience working in or supporting local government.
• Understanding of ArcGIS in an IT context, including areas such as hardware, storage, security, networking, web services, virtualization, and cloud computing.
• Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
• Experience with geodatabases and underlying DBMS technology.
• Knowledge of cloud computing concepts and environments, such as Microsoft Azure or AWS.
• Strong presentation, interpersonal, and listening skills.
• Ability to travel domestically or internationally 25–50%.
• Bachelor’s degree in geography, computer science, or a related field.
• Must be authorized to work for any employer in the U.S.; visa sponsorship is not available.

Nice To Haves

• Ability to troubleshoot client issues related to Esri application deployment and system architecture.
• Experience integrating software solutions with business systems such as data warehousing, BI, CRM, ERP, and analytics platforms.
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
• Basic understanding of artificial intelligence and machine learning concepts.
• Programming and scripting experience with languages such as Python and JavaScript.
• Master’s degree in geography, computer science, or a related field.

Responsibilities

• Present, demonstrate, and support the selling of Esri software and solutions as part of an account team.
• Support the account team in planning and executing sales strategies.
• Develop expertise in local government and ArcGIS, communicate Esri technologies and messaging, and anticipate customer needs and relevant technology trends.
• Craft and propose solutions that show how GIS can address customers’ business challenges and provide business value.
• Define and deliver strategies that align Esri technology with customers’ businesses.
• Design and deliver technical demonstrations and presentations for technical and non-technical customers.
• Provide best practices for using, deploying, and administering Esri technology.
• Present at conferences and trade shows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level