GIS Solution Engineer - Local Government (Northeast)

Esri • Philadelphia, PA

6d • $79,248 - $130,728

About The Position

As a GIS subject matter expert, the GIS Solution Engineer identifies suitable analysis tools and creates innovative solutions to customers’ business challenges. The role is part of an account team and advises local government customers on complex challenges, demonstrating how GIS can reveal patterns, trends, and insights and deliver business value.

The engineer builds customer relationships, supports sales strategies, and communicates Esri technology and solutions to technical and non-technical audiences. They develop and present solutions that align ArcGIS capabilities with customer needs, provide best practices for using, deploying, and administering Esri technology, and present at conferences and trade shows. The position requires domestic or international travel of 25–50%.

Requirements

• At least 2 years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
• At least 1 year of experience working in or supporting local government.
• Understanding of ArcGIS in an IT context, including areas such as hardware, storage, security, networking, web services, virtualization, and cloud computing.
• Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
• Experience with geodatabases and underlying DBMS technology.
• Knowledge of cloud computing concepts and environments, such as Microsoft Azure or AWS.
• Strong presentation, interpersonal, and listening skills.
• Ability to travel domestically or internationally 25–50%.
• Bachelor’s degree in geography, computer science, or a related field.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

• Ability to troubleshoot client issues related to Esri application deployment and system architecture.
• Experience integrating software solutions with business systems, including data warehousing, BI, CRM, ERP, and analytics platforms.
• Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
• Basic understanding of artificial intelligence and machine learning concepts.
• Programming and scripting experience with languages such as Python and JavaScript.
• Master’s degree in geography, computer science, or a related field.

Responsibilities

• Build relationships with customers and present, demonstrate, and support the sale of Esri software and solutions as part of an account team.
• Support the account team in planning and executing sales strategies.
• Develop subject matter expertise in local government and technical expertise in ArcGIS, and communicate Esri technologies and messaging to customers.
• Anticipate customers’ needs and relevant technology trends.
• Craft and propose solutions that show how GIS addresses customers’ critical challenges and delivers business value.
• Define and deliver strategies that align Esri technology with customers’ businesses.
• Design and deliver technical demonstrations and presentations for technical and non-technical customers.
• Provide best practices for the use, deployment, and administration of Esri technology.
• Present at conferences and trade shows.

Benefits

• Medical, dental, and vision insurance.
• Basic and supplemental life insurance for employees and their families.
• 401(k) and profit-sharing programs.
• Minimum accrual of 80 hours of vacation leave.
• Twelve paid holidays throughout the calendar year.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level