Lead Solution Engineer
About The Position
Salesforce is hiring a Lead Solution Engineer in Sales, supporting Agentforce IT Service within its Emerging Business Unit. The unit focuses on products in a growth lifecycle phase and aims to incubate, scale, and grow them with a startup mindset. The role acts as a subject matter expert, explaining the value of the solutions and how they integrate with the broader Salesforce portfolio. It calls for creative thinking, challenging the status quo, and identifying solutions that drive sales. The position specializes in Agentforce IT Service, an IT service management solution built on Service Cloud. The solution provides conversation-first support through Slack, AI-driven incident triage and routing, shared IT and HR service workflows, a native Configuration Management Database for visibility into assets and service impacts, and automation intended to reduce routine work. It combines human expertise with AI assistance to support proactive service delivery. The posting describes Salesforce’s culture and benefits, but does not provide specific candidate qualifications, responsibilities, reporting relationships, work location, or work schedule.
Benefits
- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Employee stock purchasing program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
