Solution Engineer
About The Position
TeamViewer is hiring a Solution Engineer to support its IT and Digital Employee Experience (DEX) portfolio. The role combines technical pre-sales and solution design: understanding customer needs, demonstrating TeamViewer capabilities, and guiding evaluations and pilots. The Solution Engineer partners with Sales throughout the sales cycle and works cross-functionally with Product, Engineering, and Customer Success. The position requires up to 30% travel. TeamViewer describes itself as a Digital Workplace platform provider serving hundreds of millions of users and approximately 645,000 customers, with more than 1,900 employees worldwide. The company emphasizes an inclusive, values-driven workplace and opportunities for employees to grow personally and professionally.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
- At least 3 years of experience in technical pre-sales, solutions engineering, or enterprise IT consulting.
- Strong understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX.
- Experience with SaaS tools such as RMM, ITSM, Asset Management, and Observability.
- Hands-on experience with APIs, scripting, cloud, virtualization, and security.
- Proven ability to engage C-level stakeholders and translate technical concepts into business value.
- Strong communication, presentation, and documentation skills.
- Willingness to travel up to 30%.
Responsibilities
- Maintain deep expertise in TeamViewer’s IT and DEX portfolio.
- Deliver tailored demonstrations, workshops, and webinars aligned with customer needs.
- Communicate technical and business value to technical and non-technical audiences.
- Lead discovery to understand customer challenges and objectives.
- Design and present customized solutions using TeamViewer capabilities.
- Develop proposals, statements of work (SOWs), and technical documentation.
- Lead proof-of-value (POV), proof-of-concept (POC), and pilot engagements, providing hands-on guidance.
- Analyze engagement results and deliver actionable recommendations.
- Partner with Sales throughout the sales cycle, including responses to RFx requests.
- Collaborate with Product, Engineering, and Customer Success.
- Stay current on industry trends and provide feedback that contributes to product innovation.
Benefits
- Competitive compensation and bonuses.
- Flexible PTO and paid holidays.
- 401(k) with employer matching.
- Comprehensive health insurance, including 100% employer-paid medical coverage.
- Up to 12 weeks of parental leave.
- Basic life insurance and short-term and long-term disability coverage, 100% employer-paid.
- Quarterly teambuilding events, leadership luncheons, and companywide All Hands meetings.
- Open-door policy and business-casual dress code.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
