Solution Engineer

Sonio • Boston, MA

9d

About The Position

Sonio is a mission-driven company using artificial intelligence to improve prenatal screening and diagnosis. Its platform is based on patented algorithms and a proprietary expert database, with the aim of helping practitioners improve screening, reduce diagnostic errors, and optimize pregnant women’s medical care. The company’s mission is to improve women’s and children’s health by promoting access to and quality of care through technological innovation, medical expertise, and collective intelligence.

The Solution Engineer turns signed contracts into live deployments by connecting hospitals and clinics to Sonio’s platform. The role joins a close-knit Solution Engineering team as the company adds clients, and will help shape scalable client onboarding. It is hands-on, technically complex, and highly client-facing, involving direct work with clients and technical teams. The engineer translates complex technical topics into language that non-technical stakeholders can understand.

The position is based on the East Coast; Boston is strongly preferred. The stated salary is $120,000 plus a 10% bonus.

Requirements

• Deep familiarity with medical data standards, including HL7 and DICOM.
• SQL skills; SQL is mandatory.
• Familiarity with networking, particularly VPNs.
• Strong customer-facing skills and a proven ability to explain complex technical issues to non-technical clients and cross-functional teams.
• Interest in Sonio’s mission.

Nice To Haves

• Python.
• Knowledge of cloud infrastructure; AWS is a plus.
• Experience with SaaS software and EHR implementations.
• Experience in a startup or scale-up.
• Being located in or near Boston.

Responsibilities

• Own new-client integrations from technical discovery, including pre-sales calls with the sales team, through go-live.
• Securely connect clients by architecting VPN tunnels between client networks and Sonio’s cloud and designing custom SSO solutions for enterprise clients.
• Migrate high-volume medical imaging data from legacy on-premises servers to the Sonio cloud.
• Manage critical cutovers for live clients, such as EHR transitions.
• Provide L3 support and monitor the platform using Datadog.
• Perform data repairs using SQL and APIs.
• Develop and use internal automation tools, including EHR workflows and configuration scripts, to help the company scale.
• Communicate complex technical topics clearly to clients and cross-functional teams.

Benefits

• Health insurance, including medical, vision, and dental plans, up to $30,000 per year, plus FSA and HSA.
• 401(k) with a match of up to 4% of salary.
• Life insurance covering two times salary, up to $200,000.
• Parental policy for primary and secondary caregivers.
• 20 days of PTO plus one week offered between Christmas and New Year.
• Boston office with free breakfast, drinks, and gym.
• Flexible hours and remote policies.
• Commuter benefits.
• One annual offsite in France and regular team-building with the US team.
• Ongoing training and professional growth opportunities, including unlimited access to coaching.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed