Solution Engineer

Thunder • Portland, OR

1d • Remote

About The Position

Thunder is a Salesforce-native systems integrator backed by Salesforce Ventures that helps growing companies design, build, and run Salesforce. The Salesforce Solution Engineer is the technical lead in sales pursuits, partnering with Client Directors and Salesforce account executives to translate prospects’ business problems into credible solutions, scoped estimates, and effective demonstrations. The role connects sales commitments with delivery work so that proposed solutions can be implemented as promised.

The position leads technical discovery with business and IT stakeholders; designs solutions across Salesforce products; builds tailored demonstrations and proofs of concept; and owns effort estimates, assumptions, risks, statements of work, and proposal content in collaboration with Delivery. It also supports joint pursuits with Salesforce, manages handoffs to Delivery, and improves reusable demos, estimation templates, and solution accelerators.

Thunder describes itself as a remote-first, global team. The position is remote in the United States, with Central or Eastern Time preferred and Chicago, Illinois, preferred. Success is measured by technical win rate, bookings influenced or sourced, estimate accuracy against delivered margin, and satisfaction among Client Directors, Delivery, and Salesforce partners.

Requirements

• At least 5 years of experience in the Salesforce ecosystem, including at least 2 years in a presales, solution engineering, or solution architect role at a consultancy or Salesforce.
• Hands-on configuration skills across Sales Cloud and Service Cloud.
• Working knowledge of Experience Cloud, Data Cloud, and Agentforce.
• A track record of scoping and estimating fixed-fee and time-and-materials projects that delivered on margin.
• Ability to lead discovery with executives, conduct technical deep dives with administrators and architects, and deliver demos that communicate a business story.
• Strong writing skills for proposals, statements of work, and solution designs.
• Salesforce Administrator certification plus at least two of the following: Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or an Architect credential.

Responsibilities

• Lead technical discovery with business and IT stakeholders to map current-state processes, data, integrations, and pain points.
• Design solution architecture across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce, and MuleSoft, including determining when a product or approach should not be recommended.
• Configure tailored Salesforce demonstrations and proofs of concept using client-specific data and workflows.
• Own level-of-effort estimates, assumptions, and risks; draft statements of work and solution sections of proposals and RFP responses with Delivery.
• Partner with Salesforce account executives and solution engineers on joint pursuits and serve as a technical resource to those partners.
• Transfer pursuit context to Delivery at deal close, including scope, architecture, and expectations.
• Develop reusable demo assets, estimation templates, and solution accelerators, and provide product and positioning feedback to leadership.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid life and disability insurance.
• Stock options.
• Mentorship, certification opportunities, and hands-on experience with Salesforce and Amazon technologies.
• Remote work.
• Flexible paid time off, with a two-week minimum.
• Generous leave policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed