Solution Engineer

Sonio • Boston, MA

4d

About The Position

Sonio is a mission-driven company using artificial intelligence, patented algorithms, and a proprietary expert database to improve prenatal screening and diagnosis. Its mission is to improve women's and children's health by promoting access to and quality of care through technological innovation, medical expertise, and collective intelligence.

The Solution Engineer turns signed contracts into live deployments by connecting hospitals and clinics to Sonio's platform. Working with a close-knit Solution Engineering team, this person will help onboard a growing number of clients and shape scalable client onboarding practices. The role is hands-on, varied, highly technical, and client-facing, involving secure network integrations, cloud data migrations, custom SSO, client go-lives, and ongoing platform support. The role is based on the East Coast; Boston is especially preferred.

Requirements

• Strong interest in Sonio's mission.
• Deep familiarity with medical data standards, including HL7 and DICOM.
• SQL skills; SQL is mandatory.
• Networking knowledge, particularly VPN expertise.
• Strong customer-facing skills and a demonstrated ability to explain complex technical issues to non-technical clients and cross-functional teams.

Nice To Haves

• Python experience.
• AWS or other cloud infrastructure experience.
• Experience with SaaS software.
• Experience with EHR implementations.
• Experience in a start-up or scale-up.
• Location on the East Coast; Boston is especially preferred.

Responsibilities

• Own new client integrations, from technical discovery—including pre-sales calls with the sales team—through go-live.
• Architect secure VPN tunnels between client networks and Sonio's cloud.
• Design custom SSO solutions for enterprise clients.
• Migrate high-volume medical imaging data from legacy on-premises servers to the Sonio cloud.
• Manage critical cutovers for live clients, including EHR transitions.
• Provide L3 support and monitor the platform using Datadog.
• Perform data repairs using SQL and APIs.
• Develop and maintain internal automation tools, including EHR workflows and configuration scripts, to support scaling.
• Explain complex technical topics in clear, accessible language to clients and cross-functional teams.

Benefits

• Health insurance, including medical, vision, and dental plans, with up to $30,000 per year, plus FSA and HSA.
• 401(k) with a match of up to 4% of salary.
• Life insurance covering twice the employee's salary, up to $200,000.
• Parental policy for primary and secondary caregivers.
• 20 days of PTO plus one week offered between Christmas and New Year.
• Boston headquarters offices with free breakfast, drinks, and a gym.
• Flexible hours and remote policies.
• Commuter benefits.
• One annual offsite in France and regular team building with the US team.
• Ongoing training and professional growth opportunities, including unlimited access to coaching.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed