Solution Engineer - Principal
About The Position
The Solution Engineer is part of a larger team delivering high-quality technology solutions to the Treasury business. The role designs, develops, installs, supports, and troubleshoots advanced software solutions in accordance with internal architecture, development, design standards, and best practices. It participates in software testing through test review and analysis, witnessing, and certification, and works within Waterfall or Agile teams. The position collaborates closely with Project Management, Business Analyst, and Infrastructure job families. For projects of any size, the role develops logical, creative, and structured solutions to customer and prospective-customer issues, aligning solutions with client goals and needs. It interprets specifications and builds advanced solutions, serves as an expert on company services and products, and supports business strategy through knowledge of product usage, architecture, functionality, and deployment. Other work includes preparing presentations and demonstrations, generating infrastructure support documentation, contributing proposals and RFP responses, and evaluating process improvements. The engineer may train and mentor teammates and provide work direction, and is expected to work independently with minimal supervision.
Requirements
- Bachelor's degree in computer science, engineering, or a related technical field.
- 7 years of relevant work experience.
- An equivalent combination of education and related experience may be considered.
- Ability to work independently with minimal supervision.
Responsibilities
- Design, develop, install, support, and troubleshoot advanced software solutions in compliance with internal architecture, development, design standards, and best practices.
- Develop solutions to customer and prospective-customer issues, aligning solutions with client goals, needs, and objectives.
- Interpret specifications and build advanced solutions to those specifications.
- Communicate issues and status clearly and in a timely manner.
- Act as an expert on company services and products, including their usage, architecture, functionality, and deployment.
- Develop custom presentations and demonstrations.
- Generate infrastructure support documentation.
- Make proposals and help write responses to requests for proposal (RFPs).
- Evaluate and propose process improvements.
- Participate in software testing through test review and analysis, test witnessing, and software certification.
- Collaborate with Project Management, Business Analyst, and Infrastructure job families.
- May provide training, mentoring, and work direction to others on the team.
Benefits
- Comprehensive benefits package intended to support and enhance employees' overall well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Principal
