Solution Engineer - Principal

American Electric Power • Columbus, OH

1d

About The Position

The Solution Engineer is part of a larger team delivering high-quality technology solutions to the Treasury business. The role designs, develops, and installs advanced software solutions, building innovative and fully performing software in compliance with internal architecture, development, and design standards and best practices. Responsibilities also include designing, modifying, developing, writing, implementing, and troubleshooting software programming applications; supporting or installing software applications; and participating in testing through test review and analysis, witnessing, and software certification. The role works within Waterfall or Agile teams and collaborates closely with Project Management, Business Analyst, and Infrastructure job families.

For projects of any size, the Solution Engineer develops structured solutions to customer and prospective-customer issues, aligns solutions with client goals and needs, communicates issues and status clearly and promptly, interprets specifications, and builds advanced solutions. The role supports business strategy as an expert on company products and services, including their usage, architecture, functionality, and deployment. It also develops presentations and demonstrations, creates infrastructure support documentation, contributes to proposals and RFP responses, evaluates process improvements, and maintains extensive product knowledge. The position may include training, mentoring, and work direction for other team members, and requires the ability to work independently with minimal supervision.

Requirements

• Bachelor's degree in computer science, engineering, or a related technical field.
• Seven years of relevant work experience.
• An equivalent combination of education and related experience may be considered.

Responsibilities

• Develop logical, creative, and structured solutions to customer and prospective-customer issues.
• Align client goals, needs, and objectives with proposed solutions.
• Communicate issues and project status clearly and in a timely manner.
• Interpret specifications and build advanced solutions to meet them.
• Act as an expert on company services and products, including their usage, architecture, functionality, and deployment, to support business strategy.
• Develop custom presentations and demonstrations.
• Generate infrastructure support documentation.
• Make proposals and help write responses to requests for proposal (RFPs).
• Evaluate and propose process improvements.
• Maintain a high level of knowledge about the company's software and hardware products.
• Design, develop, install, modify, implement, and troubleshoot software solutions and applications.
• Support and/or install software applications.
• Participate in software testing through test review and analysis, test witnessing, and certification.
• Work within Waterfall or Agile methodology/framework-based teams and collaborate with Project Management, Business Analyst, and Infrastructure job families.
• May provide training, mentoring, and work direction to other team members.
• Work independently with minimal supervision.

Benefits

• Competitive compensation.
• Comprehensive benefits package aimed at supporting and enhancing employee well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal