Solution Engineer

Finalsite • Glastonbury, CT

3d • Remote

About The Position

Finalsite is hiring a Solutions Engineer to support its Independent School, Public School District, and Higher Ed Sales and Client Success teams. The role serves as the technical and product expert during the sales process, helping buyers understand how Finalsite’s solutions address their needs. The Solutions Engineer partners with sales consultants and acts as a trusted advisor to prospects and clients. The position is 100% remote and open to permanent residents of the United States, with travel within the U.S. required at least 25% of the time.

Requirements

• Strong knowledge of SaaS platforms and third-party integrations, or demonstrated experience with similar software and systems integrations.
• Experience selling to or supporting complex customers in a team-selling environment, adapting the role and strategy for different partners.
• Strong presentation skills and the ability to explain a solution’s business value and technical advantages to technical and non-technical audiences.
• Strong attention to technical accuracy when reviewing RFP and proposal responses.
• Comfort using AI tools in daily work and good judgment in checking their output.
• A driven, competitive attitude and interest in helping the team succeed.
• Helpful mindset and strong attention to detail.
• Strong customer focus and ability to build effective relationships with diverse people inside and outside the company.
• Clear, effective written and verbal communication.
• Ability to manage multiple priorities and adjust quickly in a fast-paced environment.
• Sound problem-solving skills, including quick, creative thinking and sound decision-making.
• Strong listening, organization, and time-management skills.
• Ability to work well on a team and independently without close supervision.
• Ability to travel at least 25% of the time within the U.S.
• Permanent U.S. residency, both currently and throughout employment.

Nice To Haves

• Experience with Responsive (RFPIO) or a similar RFP platform.
• Previous experience in the education sector or in software solutions engineering.

Responsibilities

• Partner with Sales and Client Success to explain Finalsite’s value, vision, and strategy to prospects, clients, and partners.
• Lead technical discovery to understand each school’s goals, current systems, and requirements before demonstrations.
• Deliver tailored, outcome-focused product demonstrations, both virtual and onsite, connecting product features to buyer needs.
• Assist with preparation of Requests for Proposals (RFPs).
• Answer product and technical questions from the sales team, including in internal Solution Engineering support channels.
• Build and maintain demo and sandbox sites that show the value of Finalsite solutions.
• Share product feedback and competitive insights with Product, Sales, and Solution Engineering teammates.
• Keep accurate notes and opportunity data in Salesforce.
• Respond quickly and precisely to support the sales team throughout the buying journey.
• Partner with the wider sales organization on initiatives to make the sales cycle more efficient and improve its quality for clients.

Benefits

• Competitive benefits
• Professional development opportunities
• Collaborative culture built on partnership and purpose

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed