Sales Solution Engineer

Keenfinity • Lancaster, PA

3d • $90,000 - $120,000 • Remote

About The Position

The Sales Solution Engineer augments the sales function by providing pre-sales technical support for project work. The role fulfills customer requirements for integrating IQSIGHT hardware and software and coordinates deliverables from other departments to develop complete customer system solutions. It emphasizes security systems and IP technology solutions, with possible focus on a particular vertical market. The position is remote, and the employee must reside in Texas or Louisiana.

The role develops technical concepts, system designs, and bills of materials for large projects; delivers customer training and product demonstrations; and supports specification development and business development with architects, engineers, consultants, and other decision makers. It coordinates IQSIGHT deliverables during project implementation, provides technical field support at customer and marketing events, and collaborates with sales, marketing, applications, technical support, and business units. The employee maintains proficiency across the IQSIGHT portfolio, communicates customer findings to product teams, and travels extensively within the territory to meet customer needs and support technology rollouts.

Requirements

• Associate degree or certifications in a technology field and at least 3 years of sales engineering experience, or a high school diploma and at least 7 years of sales engineering experience.
• At least 3 years of customer-facing experience in the electronic security industry.
• Demonstrated video and IP networking skills and experience designing and installing a variety of electronic security systems products.
• Technical proficiency with IP- and IT-related products.
• Excellent verbal, written, and interpersonal communication skills, including strong presentation skills.
• Self-motivation, strong organizational and integrative aptitudes, and follow-up skills.
• Ability to overcome obstacles; resourcefulness, action orientation, and tenacity.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to travel within the territory 50%–70% of the time.
• Must reside in Texas or Louisiana.
• Must be authorized to work in the United States indefinitely; future work authorization sponsorship is unavailable.

Nice To Haves

• Experience working for a manufacturer of electronic security equipment.

Responsibilities

• Prepare technical concepts, system designs, and bills of materials for large projects, including benefits and application notes.
• Assist in designing and managing IQSIGHT training tools, schedule training classes, and document results for customers.
• Maintain proficiency and knowledge of the IQSIGHT product portfolio, including product specifications and hardware configurations.
• Perform product demonstrations and promote IQSIGHT's unique selling points and value proposition on-site, via webinars, or in classroom settings.
• Explain technical concepts to end users and specifying influencers, including architects, engineers, and consultants.
• Develop future project sales by calling on key architects, engineers, and consultants in the designated territory or vertical market.
• Write IQSIGHT specifications, review specifications written by others, and replace outdated boilerplate specifications with IQSIGHT specifications.
• Distribute customer requirements to all stakeholders.
• Coordinate IQSIGHT deliverables and manage commercial responsibilities during installation implementation at customer sites, including project and construction schedules.
• Support business development with key decision makers to help ensure IQSIGHT is specified in future opportunities.
• Provide technical field support and product setup for trade shows, conferences, and other marketing events as needed.
• Work with sales and marketing associates to develop case studies and white papers about successfully completed projects.
• Engage with applications and technical support groups to obtain advanced product training, then conduct customer needs assessments and recommend solutions.
• Coordinate with business units to understand product road maps and communicate findings for new product development or enhancements.
• Manage time and customers cost-effectively within company policies to maximize direct contact and return on investment.
• Travel within the territory to meet customer expectations and support field rollout of new technologies; occasional travel outside the territory may be required for national organizations with multiple sites.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401(k) plan
• Paid time off
• Sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree