Sales Solution Engineer

Keenfinity • Lancaster, PA

2d • Remote

About The Position

The Sales Solution Engineer augments the sales function by providing pre-sales technical support for project work. The role fulfills customer requirements for integrating IQSIGHT hardware and software and coordinates deliverables from other departments to develop complete system solutions. The position emphasizes security systems and IP technology-driven solutions, with possible focus on a specific vertical market.

This is a remote role, and the employee must reside in Texas or Louisiana. The role involves travel within the territory, including travel outside the territory on occasion to support national organizations with multiple locations. Travel within the territory is expected 50%–70% of the time.

Requirements

• Associate degree or certifications in a technology field and at least 3 years of sales engineering experience, or a high school diploma and at least 7 years of sales engineering experience.
• At least 3 years of customer-facing experience in the electronic security industry.
• Demonstrated video and IP networking skills, with experience designing and installing a variety of electronic security system products.
• Technical proficiency with IP- and IT-related products.
• Excellent verbal, written, interpersonal, and presentation skills.
• Self-motivated, with strong organizational, integrative, and follow-up skills.
• Ability to overcome obstacles; resourcefulness, action orientation, and tenacity.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to travel within the territory 50%–70% of the time.
• Must reside in Texas or Louisiana.
• Indefinite U.S. work authorization is required; future sponsorship for work authorization is unavailable.

Nice To Haves

• Experience working for a manufacturer of electronic security equipment.

Responsibilities

• Prepare technical concepts, system designs, and bills of materials for large projects, including benefits and application notes.
• Assist in designing and managing IQSIGHT training tools, scheduling training classes, and documenting results for customers.
• Maintain knowledge of products and technology across the IQSIGHT portfolio, including product specifications and hardware configurations.
• Perform product demonstrations and promote IQSIGHT’s unique selling points and value proposition at customer events, webinars, and in classroom settings.
• Explain technical concepts to end users and specifying influencers, including architects, engineers, and consultants.
• Develop future project sales by calling on key architects, engineers, and consultants within the territory or vertical market.
• Write IQSIGHT specifications and review specifications written by others; replace outdated boilerplate specifications with current IQSIGHT specifications.
• Distribute customer requirements to stakeholders.
• Coordinate IQSIGHT deliverables and manage commercial responsibilities during customer-site installation implementation, including project and construction schedules.
• Support business development with key decision makers to help ensure IQSIGHT is specified in future opportunities.
• Provide technical field support and product setup for trade shows, conferences, and other marketing events as needed.
• Work with sales and marketing associates to develop case studies and white papers about completed projects.
• Engage with applications and technical support groups for advanced product training, then conduct customer needs assessments and recommend solutions.
• Coordinate with business units to understand product road maps and communicate findings for new product development or enhancements to existing products.
• Manage time and customer interactions cost-effectively and in accordance with company policies to maximize direct contact and return on investment.
• Travel within the territory to meet customer expectations and support field rollout of new technologies; occasional travel outside the territory may be required.

Benefits

• Medical, dental, vision, disability, and life insurance plans.
• 401(k) plan.
• Paid time off and sick leave programs.
• Reasonable accommodations may be available for qualified individuals with covered disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree