Service Coordinator Jobs

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HS Field Coordinator

European Service At Home Inc•Joliet, IL

About The Position

European Service at Home (ESAH) is a large-scale family services company. The HS Field Coordinator supports the company’s Care Program, which includes direct supervision of Caregivers. The role commutes to the office to arrange client appointments and coordinate the day’s schedule, and travels to clients’ homes to assess and report on the quality of services provided by Home Care Aides and determine whether care plans meet clients’ needs. The position may also involve hands-on training and assistance during home visits and substituting for a caregiver when necessary. Bilingual ability is a plus.

Requirements

  • Excellent English communication skills.
  • Must have a vehicle.
  • Ability to delegate.
  • High school diploma or GED.
  • Willingness to substitute for a caregiver.
  • Basic computer skills.
  • Some office experience.

Nice To Haves

  • Bilingual ability.

Responsibilities

  • Serve as a resource for technical questions, applications, and problem-solving.
  • Ensure client and employee safety, assess potential risks, and work to prevent them.
  • Make home visits as necessary to provide hands-on training and assistance.
  • Personally substitute for a Home Care Aide when necessary.
  • Maintain professional, friendly, courteous, and caring relationships with staff, clients, and employees.
  • Work as part of a team to help accomplish company goals.
  • Commute to the office to arrange client appointments and coordinate the day’s schedule.
  • Visit clients’ homes to monitor and report on the quality of services provided by Home Care Aides and assess whether care plans meet client needs.

Benefits

  • Friendly team environment with a collective Diversity Program.
  • Job training.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Vacation and paid time off.
  • Paid holidays.
  • Bereavement leave.

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