Legal Print & Mail Services Coordinator:

ManpowerGroup WorkMyWay•Denver, CO
•$18 - $23•Onsite

About The Position

Provides hands-on office support in a legal office environment, including copy production and scanning, fax, mail and shipping, records support, floor support, conference room setup, receptionist backup, and light facilities assistance. The role requires strong presentation, interpersonal, and customer service skills when supporting attorneys, partners, clients, opposing counsel, vendors, and staff. The position reports directly to a Site Manager, Site Supervisor, or Assistant Site Manager. The specialist supports legal matter workflows, including chargeback procedures, legal technologies and records processes, and the preparation and delivery of legal documents. The role produces and tracks time-sensitive work, handles confidential documents, assists with off-site projects and trials, maintains billing and inventory records, performs scanning and document processing, supports copiers and other office equipment, distributes and ships materials, and assists with meeting-room and facilities needs. Work may involve travel between office buildings and occasional overtime, including evenings, weekends, or emergency response outside normal hours.

Requirements

  • High school diploma or GED.
  • One to two years of related work experience.
  • Ability to provide excellent customer service, with strong interpersonal and communication skills.
  • Ability to use hardware and software to support cost recovery, document management, and advanced workflow solutions.
  • Knowledge and understanding of shipping and receiving procedures.
  • Ability to work independently and flexibly to complete projects.
  • Ability to determine appropriate packing methods and materials and verify packing slips for accuracy.
  • Ability to understand and follow mail-delivery instructions.
  • Strong troubleshooting and problem-solving skills.
  • Ability to read and comprehend technical information in manuals, parts books, and related publications.
  • Excellent customer relations and verbal communication skills.
  • A valid driver’s license, clean driving record, and minimum auto insurance coverage in accordance with Ricoh policy may be required.

Nice To Haves

  • At least two years of experience in the legal industry.
  • Working knowledge of copier equipment and related equipment maintenance.
  • Basic electronics knowledge.

Responsibilities

  • Support legal matter workflows, including firm or client chargebacks, legal records processes, and handling legal documents and court-system deliveries.
  • Assist with scheduling equipment, labor, and supplies for off-site trials.
  • Provide professional support to executive-level end users, including legal assistants, firm administration, project managers, paralegals, associates, and partners.
  • Produce jobs and projects accurately and meet required deadlines, including short-turnaround requests.
  • Operate copier equipment, high-volume copiers, fax services, postage meters, and personal computers.
  • Use paper cutters, hole drillers, bindery equipment, joggers, tape machines, stackers, and electric staplers.
  • Handle confidential and time-sensitive documents and provide accurate reproduction, scanning, and project support.
  • Respond to customer inquiries and coordinate or calculate task completion times.
  • Provide embedded support to designated floors or integrated practice groups and coordinate off-site projects.
  • Maintain billing logs and assist in calculating charges for completed work.
  • Maintain work records and logs for tracking, reporting, inventory control, and supply ordering.
  • Distribute incoming mail, packages, office supplies, and fax transmissions to designated locations.
  • Deliver completed reproduction work to designated areas, including locations outside the customer’s office when required.
  • Perform deliveries and pickups that may require travel between offices or office locations.
  • Perform shipping and receiving duties for materials and packages.
  • Complete filing tasks requested by customers, including document purging and archiving.
  • Perform scanning, file conversion, file naming, file encryption, FTP transfers, table-of-contents creation and maintenance, OCR processing, and file formatting for printing.
  • Use Microsoft Office Suite and Adobe Acrobat Pro to format files for printing.
  • Perform daily quality checks on convenience copiers, respond to copier issues, and clear paper jams.
  • Maintain daily meter readings and service logs and stock and organize copier areas.
  • Organize and maintain conference and meeting rooms.
  • Assist Facilities with box moves, office relocations, occupant moves, and light maintenance; may perform occasional cleaning.
  • Travel between buildings when required and perform other assigned duties.
  • May work periodic overtime, including evenings, weekends, and off-hour emergency response.
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