Print & Mail Services Associate (Remote) - Renton, WA

Xerox
•$35,640 - $71,280•Remote

About The Position

Join Xerox as a Print & Mail Services Associate, where you will support Xerox-managed service sites by delivering efficient print, mail, and office services. In this role, you will combine hands-on document production and finishing work with basic client support, workflow coordination, and day-to-day operational support. This role offers opportunities to build experience across print production, mail services, scanning, and office support. It is a hands-on role that supports important client operations and daily workflow, providing exposure to production equipment, document management, and service delivery processes. You will contribute to continuous improvement and workflow optimization initiatives as part of a team focused on service quality, responsiveness, and customer support.

Requirements

  • High School Diploma or equivalent required
  • Minimum 1 year of experience in a print, mail, or customer service role
  • Basic to intermediate proficiency with Microsoft Word, Excel, and Outlook
  • Strong organizational, multitasking, communication, and customer service skills
  • Ability to lift up to 50 lbs and stand or walk for extended periods

Nice To Haves

  • Bilingual capability is preferred for some locations

Responsibilities

  • Operate digital and color print equipment for document production and finishing
  • Perform mailroom activities including sorting, delivery, metering, packaging, and handling incoming and outgoing mail and packages
  • Use finishing equipment such as laminators, paper cutters, and inserters while maintaining quality standards
  • Monitor job queues, complete quality checks, and log production activity, file preparation, scanning, and archiving tasks
  • Support clients and end users, troubleshoot basic equipment issues, maintain supply levels, and escalate issues as needed

Benefits

  • Comprehensive suite of benefits
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