Print & Mail Courier

University of North Dakota•Grand Forks, ND

3d•Onsite

About The Position

This position will work onsite at UND Grand Forks, ND campus. The purpose of this position is to deliver campus mail, printing jobs, and other parcels, timely and accurately, across campus and provide support to the Print & Mail Center as needed.

Requirements

Ability to use independent judgement in routine and non-routine situations and aid in supervision of student employees
Must be able to operate mail processing equipment and software
Must have general knowledge in utilizing UPS and Federal Express shipping software
Must have excellent problem-solving skills, interpersonal communication skills, work well in a customer service atmosphere, and supervisors & other staff members while representing the department in a professional manner
Must be able to plan, organize, and/or prioritize daily assignments, work activities, and have a high attention to detail
Must be flexible and adaptable to changes in regulations, policy and procedure
Must work with and serve a campus community with a broad range of backgrounds
Must maintain safe driving habits as outlined in the state fleet handbook
Work cooperatively in a team environment.
High School Diploma or GED
Experience using computers
Must have and must maintain a valid driver’s license. (Driver License status will be checked at least annually)
Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.

Nice To Haves

Experience with USPS rules and regulations
Experience with UPS and Federal Express shipping regulations
Experience in a customer service environment
Experience with mail metering and procedures and methods as required in the performance of duties

Responsibilities

Process, Deliver and Pick Up incoming and outgoing Intra-Campus Mail, Packages and Paper
Perform all phases of mail handling: Breakdown and processing of intra-campus and inbound mail and parcels, preparation of and processing of all outbound mail and parcels
Deliver and pick up of all intra-campus mail, printing jobs, Federal Express, USPS, and UPS letters and parcels to various Campus Departments at scheduled times
Maintain accurate and organized delivery records and use a handheld computer to update delivery records
Deliver copier paper and office supplies to intra-campus departments
Demonstrate professionalism and provide excellent customer service to maintain strong customer relations
Receive UPS and Federal Express Packages and Maintain Records in Campus Postal Services Delivery Database
Receive and in-check packages from UPS, Federal Express and other shipping companies. Create and maintain records in the Print & Mail Center’s package tracking system for all received packages and other accountable items
Maintain Delivery Vehicles: Perform & document vehicle inspection monthly by checking all fluid levels, belts, lights, horn, and brakes to insure working properly
Assist with maintaining other vehicles in Print & Mail Center’s fleet
Vehicle assigned will be kept clean inside and out, operated in a safe manner, and all traffic laws obeyed
Perform light cleaning on weekly basis of courier vehicle, inside and out.
Provide backup services for Printing and Mailing Clerks when needed
Answer telephones and be able to provide information on all printing, mailing, and shipping matters
Assist with metering outgoing mail and be able to select the best mailing rate
Help monitor U.S Postal bulk mail area and accurately charge postage to departments utilizing Print & Mail Center’s accounting system
Aid in preparing mail as needed using the mail tabbing machine, folder, mail inserter, address printer and mailing software
Ensure mail and documentation for mailings meet USPS regulations
Assist with paper and office supply inventories monthly
Assist in printing bindery operations, cutting, scoring, folding, saddle-stitch, drilling, collating, fan-apart padding, and GBC binding
Perform weekly housekeeping in warehouse and office areas to maintain a clean, organized, and safe work environment
Perform other duties as assigned
Attend training workshops toward present and future career development (as budget allows)
Participate in general staff meetings and contribute to the implementation of special projects when assigned