Service Coordinator

RHF (Retirement Housing Foundation)•STONE MOUNTAIN, GA

About The Position

RHF is seeking a part-time Service Coordinator to support residents at Lane Manor, a 54-unit senior residential community in Stone Mountain, Georgia. The position helps identify resident needs, connect residents with community resources, coordinate supportive services, and develop programs that promote health, wellness, independence, and quality of life. The role calls for a compassionate, organized, resourceful person who can build strong relationships with residents, service providers, and community partners.

Requirements

  • Knowledge of supportive services and community resources for older adults.
  • Strong advocacy, problem-solving, communication, and interpersonal skills.
  • Ability to maintain confidentiality and demonstrate sound ethical judgment.
  • Ability to work effectively with residents, staff, service providers, and community partners.
  • Strong organizational and time-management skills, with the ability to work independently.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

  • Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field.
  • Relevant work experience supporting older adults or individuals with disabilities.

Responsibilities

  • Assess resident needs and connect residents with appropriate social, health, wellness, and community resources.
  • Provide referrals, support, and advocacy while promoting resident independence and self-advocacy.
  • Provide information and assistance during crisis situations and conflict resolution.
  • Build relationships with community agencies and service providers to expand resources available to residents.
  • Coordinate and monitor resident referrals, follow up on services, and maintain a current directory of community resources.
  • Develop and coordinate educational, health, and wellness programs based on resident needs.
  • Serve as a liaison between residents, management, staff, and community service providers.
  • Maintain accurate and confidential records of resident interactions, referrals, and services.
  • Prepare daily and monthly reports related to resident services and activities.
  • Perform other duties as assigned in support of RHF's mission and the needs of the community.
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