Service Advisor Jobs

About The Position

Requirements

• At least 5 years of experience in a Service Writing Advisor role.
• Previous experience using CDK.
• Time-management skills, including managing one's own time and the time of others.
• Efficient typing ability to enter repair orders.
• Basic computer and cost-calculation skills.
• Acceptable driving record and a valid driver's license in the state of residence.
• High school graduate or equivalent.
• Must be at least 18 years old.

Nice To Haves

• Veterans are encouraged to apply.

Responsibilities

• Greet customers promptly and professionally and build trust from the first interaction.
• Document customer concerns and translate them into repair orders.
• Clearly and confidently communicate recommended services and maintenance.
• Provide regular updates on repair status and timelines.
• Coordinate with technicians to ensure timely, quality work completion.
• Deliver an exceptional customer experience that supports customer retention and CSI scores.

Benefits

• Medical, dental, and vision plans
• Paid holidays and PTO
• Short- and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia Learning Center
• Vehicle purchase discounts
• Wellness programs