Automotive Service Advisor

Biggers Mazda • Elgin, IL

21d

About The Position

Biggers Auto Group is seeking a Service Advisor to join its privately owned local dealership group. The Service Advisor partners with customers throughout the vehicle repair experience, from arrival through vehicle redelivery. The dealership provides the tools, personnel, and support needed for success and will train candidates who have strong customer service skills and a willingness to learn.

Requirements

• Enthusiastic and high-energy throughout the workday.
• Outgoing and friendly, particularly when handling objections.
• Quality customer service skills and a sales track record.
• Strong interpersonal and communication skills, both in person and over the phone.
• Persuasive and able to overcome customer objections during the sales process.
• Persistent, competitive, and possessing a good work ethic.
• Focuses on customer needs to enhance dealership and personal sales.

Nice To Haves

• GM or Mazda experience.
• Reynolds experience.

Responsibilities

• Greet customers as they arrive on the service lane.
• Perform a walk-around inspection.
• Recommend maintenance needs based on the service menu and inspection.
• Provide estimates for completion times and prices.
• Keep customers updated on repair progress.
• Perform vehicle redelivery upon completion of repairs.

Benefits

• Free health insurance, including medical and dental.
• 401(k) plan.
• Paid vacation.
• Paid holidays.
• Competitive pay structure.
• Yearly pay range of $40,000 to $95,000.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed