Scheduling Coordinator Jobs

About The Position

Requirements

• High school diploma or GED.
• Effective written and verbal communication skills, including the ability to prepare routine reports and communicate clearly with clients, employees, family members, and community contacts.
• Ability to read and interpret safety rules, operating manuals, procedure guides, and other workplace documents.
• Ability to apply basic mathematical skills using whole numbers, fractions, and decimals.
• Ability to follow written, verbal, and diagram-based instructions and use sound judgment to solve problems involving multiple variables.
• Ability to build effective professional relationships through telephone and in-person interactions.
• Ability to follow direction, accept supervision, and collaborate effectively with team members.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Successful completion of required criminal record, driving record, abuse and neglect, and fingerprint checks.

Nice To Haves

• Previous experience working in an office setting.

Responsibilities

• Build and maintain accurate provider schedules for designated programs and service lines in the electronic health record.
• Coordinate program-specific client appointments and work with Client Contact Services to fill available appointment times.
• Review provider schedules, identify potential errors, and collaborate with appropriate teams to resolve scheduling issues.
• Support caseload management by monitoring schedule utilization, client attendance, and discharge processes.
• Collaborate with clinical teams and other departments to improve communication, scheduling efficiency, and the client experience.
• Generate departmental reports and collect data to support appointment coordination, program evaluation, and operational decision-making.
• Maintain accurate schedule and electronic health record information while protecting client privacy and complying with HIPAA requirements.
• Participate in required meetings and complete additional responsibilities as assigned.

Benefits

• Employee Assistance Program with 24/7 counseling services, legal assistance, and financial consultation for employees and their households at no cost.
• Mileage reimbursement for work functions requiring travel.
• Employee discounts for hotels, theme parks and attractions, and college tuition.
• Paid time off package for full-time employees.
• Health, dental, vision, retirement, and life benefits, among others, for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career advancement opportunities and promotion from within.
• Supportive workplace culture that promotes employee wellbeing and health.