Home Care Scheduling Coordinator - Full Time

Guardian Angel Senior Services•Lynnfield, MA

About The Position

Guardian Angel Senior Services is seeking an organized, dependable, and compassionate Home Care Scheduling Coordinator to coordinate caregiver schedules and match caregivers with clients to help ensure consistent, quality care. The role involves responding to staffing changes, communicating with caregivers, clients, and office staff, maintaining scheduling records, and supporting caregiver onboarding. This is a full-time opportunity with an established home care organization. The position is based in Lynnfield, Massachusetts.

Requirements

Previous scheduling, staffing, or coordination experience.
Strong organizational, time-management, and multitasking skills.
Excellent communication and customer service abilities.
Ability to prioritize competing demands and remain composed in a fast-paced environment.
Computer proficiency and familiarity with Microsoft Office.
Dependability, attention to detail, and a team-oriented attitude.

Nice To Haves

Home care experience preferred.
Experience with scheduling software is a plus.

Responsibilities

Coordinate and maintain caregiver schedules for home care clients.
Match caregivers with clients based on availability, qualifications, skills, and client needs.
Respond promptly to call-outs, schedule changes, and urgent staffing needs.
Communicate professionally with caregivers, clients, and office staff.
Maintain accurate scheduling records and documentation.
Assist with adding and onboarding new caregivers into the scheduling system.
Help maintain continuity of care and a positive experience for clients and their families.