Home Care Scheduling Coordinator

Eminence Home Care • East Orange, NJ

2d • $20 - $21 • Onsite

About The Position

Eminence Home Care is seeking a dedicated Scheduling Coordinator to manage caregiver schedules and help ensure clients receive timely and appropriate care. The coordinator organizes caregiver assignments and client requests, serves as the primary scheduling contact for caregivers, and works to maintain coverage for client visits. The role also involves resolving schedule changes and conflicts, updating records in scheduling software, collaborating with management to improve scheduling processes, and providing customer service to clients and caregivers.

The position is located at 7 Glenwood Ave, Suite 412, East Orange, NJ 07017, and pays $20–$21 per hour. Eminence Home Care describes its mission as supporting clients’ dignity and independence at home through individualized care plans, while reducing caregiver responsibilities and stress for family members and helping clients avoid nursing homes and assisted living facilities.

Requirements

• Experience in scheduling or administrative roles; experience in healthcare or home care is ideal.
• Strong computer skills, particularly with scheduling software and Microsoft Office Suite.
• Outstanding communication and interpersonal abilities.
• Strong organization and time-management skills.
• Ability to respond to urgent situations professionally and efficiently.
• Compassionate approach to caregiving and client interactions.
• Team-oriented mindset and ability to work independently.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability.
• Relevant certification.

Responsibilities

• Organize and coordinate caregiver assignments and client scheduling requests.
• Serve as the primary point of contact for caregivers regarding scheduling needs.
• Ensure timely coverage of client visits by optimizing caregiver schedules.
• Address scheduling conflicts and changes promptly and professionally.
• Maintain accurate appointment and schedule-change records in scheduling software.
• Collaborate with management to improve scheduling processes and service delivery.
• Provide customer service to clients and caregivers and foster strong relationships.

Benefits

• Health, vision, and dental benefits.
• CVS Virtual Care, including mental health counseling.
• Teladoc 24/7 doctor support by phone or video.
• Voluntary life insurance.
• Critical illness, group hospital indemnity, and accident insurance.
• LegalShield.
• IDShield.
• Pet insurance.
• Flexible Spending Account/Health Savings Account.
• Commuter benefits.
• Employee Assistance Program/Health Concierge Services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED