Scheduling Coordinator - Home Care

Care Advantage Inc. Corporate • Columbia, SC

2d

About The Position

Attentive Angels Homecare, a Care Advantage Inc. company, is hiring a Scheduling Coordinator in Columbia, South Carolina. The role coordinates home-care schedules by matching caregivers with clients based on health needs, personality, skills, and preferences. The coordinator serves as a liaison among clients, families, and field staff; maintains accurate schedules and records; responds to emergencies and schedule changes; and supports client onboarding and office teamwork. The position calls for a compassionate, adaptable problem-solver who is comfortable using scheduling software and digital tools.

Requirements

• High school diploma or GED equivalent.
• At least 2 years of relevant work experience.
• Computer literacy and comfort with scheduling systems.
• Strong organizational skills and attention to detail.
• Strong communication abilities.
• Energy, drive, and passion for achieving goals.
• Problem-solving ability and a people-first approach.
• Flexibility to adapt to changing situations.
• Compassion and a genuine desire to serve.

Nice To Haves

• Scheduling, medical, or phone experience is a plus.
• Ambition to grow professionally and see the big picture.

Responsibilities

• Match caregivers with clients based on health needs, personality, skills, and preferences.
• Serve as a liaison between clients, families, and field staff, maintaining communication and trust.
• Maintain accurate, up-to-date schedules in the company system and anticipate scheduling conflicts.
• Respond to emergencies and last-minute changes by finding solutions that maintain client care and support caregivers.
• Monitor field staff activity, attendance, and reliability, and provide feedback.
• Coordinate differing shifts and client needs with a calm, client-first approach.
• Collaborate with branch teammates to support a positive and productive office.
• Welcome new clients, guide them through onboarding, and answer their questions.
• Use scheduling software and digital tools to track caregiver availability, maintain records, and support compliance with company standards.
• Provide flexible, cross-trained support, including answering client questions, covering shift gaps, and assisting teammates.

Benefits

• 17 days of paid vacation.
• 10 paid holidays.
• Competitive pay.
• Work-life balance.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED