Home Care Scheduling Coordinator

Interim HealthCare of Northwest Georgia•Rome, GA
•Onsite

About The Position

The Home Care Scheduling Coordinator works in-office in Rome, Georgia, Monday through Friday from 8:00 a.m. to 5:00 p.m., with weekday on-call rotation and approximately one weekend per month. Compensation is $18.00–$24.00 per hour, based on experience. This fast-paced role connects caregivers, clients, and the office team to help ensure dependable, timely home care. The coordinator creates and maintains schedules, responds to staffing changes, and works to keep every shift covered. The position requires organization, clear communication, quick problem-solving, and a commitment to continuity of care. Interim HealthCare describes itself as a locally owned and operated agency and part of a nationwide network. The company states that it values reliability, teamwork, accountability, and putting patients first, and that it is committed to diversity and inclusion as an equal opportunity employer.

Requirements

  • High school diploma required.
  • Strong customer service and phone communication skills.
  • Ability to multitask and make quick decisions in a fast-paced environment.
  • High attention to detail and strong organizational skills.
  • Proficiency with scheduling software and Microsoft Office.
  • Professional, calm demeanor under pressure.

Nice To Haves

  • Associate’s degree preferred.
  • At least one year of scheduling, staffing coordination, or home care experience preferred.

Responsibilities

  • Create and maintain caregiver schedules to ensure consistent client coverage.
  • Fill open shifts promptly due to call-offs, schedule changes, or new client cases.
  • Coordinate caregiver assignments based on availability, skills, and client needs.
  • Communicate scheduling updates clearly and professionally with caregivers and clients.
  • Monitor attendance, call-offs, and caregiver reliability trends.
  • Maintain accurate records in scheduling and EVV systems.
  • Collaborate with recruiting and clinical teams to anticipate staffing needs.
  • Provide on-call scheduling support as assigned.
  • Proactively address scheduling challenges to ensure continuity of care.
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