Home Care Scheduling Coordinator
About The Position
The Home Care Scheduling Coordinator creates and maintains caregiver schedules to ensure dependable, timely client coverage. This role connects caregivers, clients, and the office team, responding to call-offs, schedule changes, and new client cases while coordinating assignments according to caregiver availability, skills, and client needs. The coordinator communicates updates, monitors attendance and reliability, maintains accurate records in scheduling and EVV systems, and works with recruiting and clinical teams to anticipate staffing needs. On-call scheduling support is provided as assigned. This is an in-office position in Rome, Georgia. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a weekday on-call rotation and approximately one weekend per month. Compensation is $18.00 to $24.00 per hour, based on experience. Interim HealthCare describes itself as a locally owned and operated agency backed by a nationally trusted brand. It highlights a family-oriented culture, reliability, teamwork, accountability, and a commitment to putting patients first. The company is an equal opportunity employer committed to diversity and inclusion.
Requirements
- High school diploma required.
- Strong customer service and phone communication skills.
- Ability to multitask and make quick decisions in a fast-paced environment.
- High attention to detail and strong organizational skills.
- Proficiency with scheduling software and Microsoft Office.
- Professional, calm demeanor under pressure.
Nice To Haves
- Associate’s degree preferred.
- At least one year of scheduling, staffing coordination, or home care experience preferred.
Responsibilities
- Create and maintain caregiver schedules to ensure consistent client coverage.
- Quickly fill open shifts resulting from call-offs, schedule changes, or new client cases.
- Coordinate caregiver assignments based on availability, skills, and client needs.
- Communicate scheduling updates clearly and professionally with caregivers and clients.
- Monitor attendance, call-offs, and caregiver reliability trends.
- Maintain accurate records in scheduling and EVV systems.
- Collaborate with recruiting and clinical teams to anticipate staffing needs.
- Provide on-call scheduling support as assigned.
- Proactively address scheduling challenges to ensure continuity of care.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
