Dental Scheduling Coordinator

Specialized Dental Partners • Worthington, OH

5d

About The Position

Central Ohio Endodontics is seeking a personable and organized Dental Scheduling Coordinator to support patients by answering incoming calls, scheduling treatment, verifying insurance, and discussing financial options. The coordinator helps provide a clear, positive patient experience from consultation through completion of care.

The role supports an established team focused on providing exceptional, complete endodontic care in a positive, understanding, and safe environment. The schedule is full-time, Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• High school diploma or equivalent.
• Experience managing schedules for multiple providers.
• Familiarity with dental treatment planning and insurance coordination.
• Excellent communication and presentation skills.
• Compassionate, patient-focused demeanor.
• Strong organizational and time-management abilities.
• Experience with dental practice management software.
• Ability to explain complex information clearly and supportively.
• Understanding of dental procedures, codes, and insurance plans.
• Knowledge of HIPAA and regulatory requirements.

Responsibilities

• Maintain a positive, team-focused mindset and collaborate with colleagues daily.
• Answer phone calls, respond to inquiries, and manage patient communications through email and text.
• Communicate with referring offices to obtain necessary documentation.
• Coordinate treatment appointment scheduling according to provider availability and patient needs.
• Obtain insurance benefit breakdowns and confirm coverage details.
• Provide patients with accurate estimated out-of-pocket costs and other necessary pre-appointment information.
• Serve as a liaison between providers and patients to facilitate understanding and trust.
• Maintain patient records, document patient communications, and ensure accurate data entry.
• Comply with patient confidentiality requirements and HIPAA regulations.
• Coordinate patient flow and provide administrative support as needed.
• Perform additional responsibilities as assigned.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and paid holidays.
• Flexible spending and health savings accounts.
• Life and disability insurance.
• Employee assistance and wellness programs.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED