Scheduling Coordinator

GPS Dental•Wichita, KS

About The Position

The Scheduling Coordinator manages and optimizes scheduling processes to support smooth operations. The role coordinates appointments, maintains accurate records, and provides customer service to clients or patients. The schedule is Monday through Saturday. The position is based in a clinical environment and includes proximity to dental procedures, instruments, and equipment. The coordinator works with staff to ensure seamless coordination, responds to inquiries, and helps maintain an organized and efficient scheduling system while providing a positive experience for clients or patients.

Requirements

  • High school diploma or GED.
  • At least 1 year of dental experience.
  • Attention to detail.
  • Strong customer service skills.
  • Ability to work in a team-oriented environment.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in scheduling software and office tools.
  • Ability to multitask and work efficiently under pressure.
  • Ability to sit, stand, and walk for extended periods throughout the workday.
  • Ability to occasionally lift, move, or carry items weighing up to 25 pounds.
  • Ability to bend, reach, and perform light physical tasks related to office organization and maintenance.
  • Comfort working in a clinical environment, including proximity to dental procedures, instruments, and equipment.

Responsibilities

  • Schedule, reschedule, and confirm appointments efficiently.
  • Communicate appointment details to clients, patients, or customers.
  • Maintain updated appointment and contact information records.
  • Optimize schedules to prevent conflicts or delays.
  • Send reminders and follow up with clients or patients.
  • Address scheduling issues and resolve conflicts professionally.
  • Collaborate with staff to ensure seamless coordination.
  • Provide customer service and assist with inquiries.

Benefits

  • Competitive hourly rate based on experience
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance options
  • 401(k) with employer matching
  • Professional development and growth opportunities
  • Supportive, team-oriented work environment
  • Modern technology and well-equipped operatories
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