About The Position

Schedules procedures and examinations according to department and/or physician guidelines, ensuring accurate and complete patient and procedure information. Prepares, compiles, and maintains patient records while performing receptionist and clerical duties. This position is in the Sleep Diagnostic Center at Allina Health in Shakopee, Minnesota. It is a 0.5 FTE role (40 hours per two-week pay period) with an 8-hour day/evening shift and no weekend rotation.

Requirements

  • Must be at least 18 years of age.
  • Must have the education and/or experience needed to meet the required functional competencies listed in the job description.

Nice To Haves

  • High school diploma or GED.
  • Vocational or technical training from a healthcare program.
  • 2 to 5 years of medical office experience, including scheduling in an automated environment.
  • Experience in a fast-paced medical environment, with the ability to identify priorities, work independently, problem solve, and multitask.
  • Strong working knowledge of medical terminology, Windows, Word, and Excel.

Responsibilities

  • Schedule, verify, and reschedule appointments, and deliver daily schedules as needed.
  • Collect and enter required patient scheduling information into the system.
  • Verify and update patient demographic and insurance information.
  • Instruct patients and staff regarding special instructions and preparation.
  • Maintain patient records, department logs, files, reports, and supplies as required.
  • Print and distribute reports as required.
  • Update policy and/or procedure manuals as needed.
  • Order and stock office supplies as needed.
  • Conduct charge review, collection, and entry as needed.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage.
  • PTO/time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, personal coaching, and tools.
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