Technical Procedures Scheduling Coordinator

Allina Health System•Shakopee, MN
•Onsite

About The Position

The Technical Procedures Scheduling Coordinator schedules procedures and examinations according to department and/or physician guidelines, ensuring patient and procedure information is accurate and complete. The role prepares, compiles, and maintains patient records and performs receptionist and clerical duties. This position is a 0.6 FTE role (48 hours per two-week pay period) on an 8-hour day shift, with no weekend rotation. Cross-training to other departments may be required.

Requirements

  • Must be at least 18 years of age and have the education and/or experience needed to meet the required functional competencies.
  • Preferred: High school diploma or GED.
  • Preferred: Vocational or technical training from a healthcare program.
  • Preferred: 2 to 5 years of medical office experience, including scheduling in an automated environment.
  • Preferred: Experience in a fast-paced medical environment, with the ability to identify priorities, work independently, problem solve, and multitask.
  • Preferred: Strong working knowledge of medical terminology, Windows, Word, and Excel.

Nice To Haves

  • High school diploma or GED.
  • Vocational or technical training from a healthcare program.
  • 2 to 5 years of medical office experience that includes scheduling within an automated environment.
  • Experience in a fast-paced medical environment and ability to identify priorities, work independently, problem solve, and multitask.
  • Strong working knowledge of medical terminology, Windows, Word, and Excel.

Responsibilities

  • Schedule, verify, and reschedule appointments according to department and/or physician guidelines.
  • Deliver daily schedules as needed.
  • Collect and enter required patient scheduling information into the system.
  • Verify and update patient demographic and insurance information.
  • Instruct patients and staff regarding special instructions and preparation.
  • Maintain patient records, department logs, files, reports, and supplies as required.
  • Print and distribute reports as required.
  • Update policy and/or procedure manuals as needed.
  • Order and stock office supplies as needed.
  • Conduct charge review, collection, and entry as needed.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage.
  • PTO/time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, personal coaching, and tools. Benefit eligibility and offerings are determined by FTE and union representation.
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