Care Coordinator Authorization Scheduling Specialist

Advocate Health • Macon, GA

5d • $21 - $31

About The Position

The Care Coordinator Authorization Scheduling Specialist supports pediatric developmental and behavioral health services by coordinating patient referrals, authorizations, insurance coverage, and appointments. The role works with referring and receiving practices and departments, internal teams, and ancillary providers to help patients access needed care and prevent gaps in care. The position is full-time, 40 hours per week, Monday through Friday on the day shift.

Requirements

• High school diploma or GED.
• Computer experience.
• Customer service experience.

Nice To Haves

• Thorough understanding of insurance coverage, including FSC, coverage, and plan types, and medical necessity policies.
• Knowledge of medical records software.

Responsibilities

• Complete patient referrals and coordinate with referring and receiving practices and/or departments.
• Coordinate and prepare financial estimates for patients, as needed.
• Obtain all required authorizations.
• Direct patients to providers within their insurance plan.
• Review benefits and educate patients about insurance coverage.
• Coordinate and schedule surgical procedures, diagnostic testing, and other services across departments with internal and ancillary providers.
• Review schedules and confirm they are accurate and time is properly allocated.
• Follow up on referrals to ensure there are no gaps in care.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and opportunity for annual performance-based increases.
• Career development and well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED