Scheduling Coordinator for HomeCare
About The Position
AdvanceCare Health Services is seeking a detail-oriented, organized Scheduling Coordinator for its Home Care department. The role schedules caregivers for new and existing clients and supports reliable shift coverage and appropriate caregiver-client matches. The position is intended for someone with an interest in eldercare, an understanding of caregiving and office tasks, and the ability to work independently in a fast-paced environment. This is a full-time, work-from-home position available to applicants who live in Tennessee. The employee uses a company-issued laptop and company systems, and must have high-speed internet and a quiet, professional workspace. A monitor of at least 27 inches, keyboard, and mouse are needed; these may be loaned if equipment is picked up at the office. Regular communication with leadership and team members, timely responsiveness during business hours, and the ability to stay focused and organized without direct supervision are expected. The coordinator must also be available for on-call duty once a month and willing to learn on the fly and perform other assigned tasks.
Requirements
- Must live in Tennessee.
- Must be over 18 years of age.
- Must have a valid driver's license and be able to pass a criminal background check covering 7–10 years and a drug screen.
- Must be reliable, outgoing, and possess good customer service skills.
- Must have a clear understanding of caregiving and office tasks.
- Must have strong organizational skills, self-discipline, and the ability to handle interruptions, multitask, and establish priorities.
- Must be able to handle confidential material and documents with discretion.
- Must have strong communication and interpersonal skills, including effective written and verbal communication and the ability to read and understand instructions and maintain written reports and records.
- Must be knowledgeable in Microsoft Office and Google Suite applications.
- Must be dependable in production and attendance and able to work successfully as part of a team.
- Must be comfortable with software and technology and able to work independently without direct supervision.
- Must have high-speed internet and a quiet, professional work-from-home workspace.
- Must be able to use a 27-inch or larger monitor, keyboard, and mouse with the company-issued laptop.
- Must be flexible and willing to learn on the fly.
- Must be available for on-call duty once a month.
Nice To Haves
- Experience working in caregiving and scheduling.
- Caregiving, CNA, or medical experience.
- Scheduling experience.
- Experience with WellSky, Sandata, or Health Suite.
- Experience in senior care.
Responsibilities
- Schedule caregivers with new and existing clients, ensuring shifts are fully and reliably staffed.
- Manage medical scheduling systems to maintain accuracy and effectiveness.
- Modify and update caregiver schedules according to client schedules.
- Work with caregiver staff to ensure appropriate caregiver-client matches.
- Maintain a positive demeanor and multitask in a high-functioning environment.
- Communicate regularly with leadership and team members and respond in a timely manner during business hours.
- Perform other tasks and jobs as assigned or needed.
- Be available for on-call duty once a month.
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Paid orientation
- Paid training
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
