Homecare Scheduling Coordinator- Full Time

Hookele Home Care•Honolulu, HI

4d•$20 - $23•Onsite

About The Position

Ho‘okele Homecare is seeking a Scheduler to coordinate care and support clients and caregivers. The role is suited to a friendly, motivated, organized individual who can provide exceptional customer service, solve problems efficiently, and work in a fast-paced environment. The Scheduler helps ensure care schedules run smoothly and that clients receive appropriate caregiver coverage. This is an in-office position at 820 Mililani St, Honolulu, HI 96813. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with an opportunity for on-call work. Compensation is $20.00–$23.00 per hour.

Requirements

Excellent verbal and interpersonal communication skills across phone, email, text, and in-person interactions.
Ability to learn and become proficient in Ho‘okele Home Care’s systems and technologies.
Familiarity with Microsoft software, such as Teams.
Ability to communicate GPS directions to the team as needed.
Ability to manage multiple tasks and prioritize responsibilities effectively.
Exceptional organization and time-management skills.
Strong attention to detail.
Ability to resolve issues independently and collaboratively as part of a team.
High school diploma or equivalent qualification.
Ability to pass a drug and background check.
Mobile phone.
Reliable transportation.

Nice To Haves

Healthcare background preferred.

Responsibilities

Schedule caregivers with clients based on availability, skills, and care requirements, coordinating with recruiting, clinical, and intake teams as appropriate.
Fill open shifts promptly, arrange replacements for call-offs, and ensure scheduled visits are covered.
Communicate schedules courteously and professionally with clients and staff.
Match caregivers with clients based on compatibility, skills, experience, and care plans.
Accurately document schedules, client information, caregiver availability, service logs, notes, and communications in scheduling systems.
Ensure schedules comply with company policies, labor laws, and client care requirements.
Manage conflicts, emergencies, and last-minute issues while maintaining continuity and quality of care.
Assist payroll with time-punch reconciliations.