HomeCare RN Scheduling Coordinator-HHAeXchange Experience Required

YELM US Associates • Brooklyn, NY

7d • Onsite

About The Position

YELM US Associates is the administrative division supporting its licensed home care agencies, Ultimate Care and Swift Home Care. The HomeCare RN Scheduling Coordinator supports high-quality client care through professional coordination of clinical services and compliance with agency standards. The role is based onsite at 1000 Gates Avenue, 4th Floor, Brooklyn, NY 11221, and is scheduled Monday through Friday, 9:00 AM to 5:00 PM. Compensation is $24.00–$26.00 per hour, based on relevant experience.

The coordinator schedules nurses for clinical assessments, tracks cases that need assessments or six-month recertifications, and assigns clinical visits based on client demographics. The role facilitates scheduling between registered nurses and clients, troubleshoots scheduling issues, and monitors that assigned visits are completed within required compliance timeframes. It also involves communicating with clients and nursing staff, escalating concerns to management, maintaining accurate HIPAA-compliant client records, and liaising with field nursing staff, the Clinical Department, and other departmental directors. The coordinator may also assist with special projects, administrative tasks, and other operational duties as assigned by leadership, with responsibilities subject to organizational needs.

Requirements

• At least 1–2 years of home care experience.
• HHAeXchange experience is required.
• Experience and proficiency navigating electronic health record (EHR) systems.
• High school diploma or equivalent is required.
• At least two years of administrative experience in a healthcare setting.
• Strong working experience with Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong attention to detail to ensure accuracy in addressing client needs and resolving issues.
• High level of customer service, patience, and problem-solving skills.
• Strong interpersonal and communication skills to support collaboration across departments.
• Ability to prioritize work tasks and responsibilities effectively.

Nice To Haves

• Clinical-setting experience is a plus.
• Bilingual proficiency in English and Spanish is preferred.

Responsibilities

• Schedule nurses for clinical assessments with patients.
• Monitor interdepartmental communications to identify cases needing clinical assessments.
• Run client reports to identify cases needing six-month recertification assessments.
• Assign clinical visits based on client demographic information.
• Facilitate visit scheduling between registered nurses and clients, and troubleshoot scheduling issues as needed.
• Report concerns to management.
• Ensure assigned visits are completed within compliance timeframes.
• Communicate effectively and compassionately with clients and nursing staff about individual clinical needs.
• Assist with special projects, administrative tasks, and operational duties as assigned by leadership.
• Maintain accurate client records in accordance with HIPAA regulations.
• Serve as a liaison between field nursing staff, the Clinical Department, and other departmental directors as needed.

Benefits

• Comprehensive health, vision, and dental benefits.
• 401(k) retirement plan with employer match.
• Voluntary life, critical illness, group hospital indemnity, and accident insurance.
• Generous paid time off and sick time.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED