Scheduling Coordinator for HomeCare

AdvanceCare Health Services•Springfield, TN

3d•Remote

About The Position

AdvanceCare Health Services is seeking a detail-oriented, organized, independent, and self-motivated Scheduling Coordinator for its Home Care department. The role supports a non-medical, private-duty home care organization serving seniors and individuals with intellectual disabilities throughout Tennessee. Applicants must live in Tennessee and be interested in eldercare; experience in senior care is sought. This is a full-time work-from-home position. The employee will use a company-issued laptop and must have high-speed internet and a quiet, professional workspace. A 27-inch-or-larger monitor, keyboard, and mouse are needed; the company may loan these items to employees who pick up equipment at its office. Regular communication with leadership and colleagues is essential, and timely responsiveness during business hours is expected. The role requires comfort with technology, flexibility, and the ability to learn on the fly. The employee must also be available for on-call duty once a month. Candidates should be reliable, professional, organized, and able to manage confidential documents, frequent interruptions, competing priorities, and multiple tasks. Applicants must be over 18, have a valid driver's license, and pass a criminal background check covering 7–10 years and a drug screen. Applicants must submit a resume to be considered.

Requirements

Must live in Tennessee and be over 18 years old.
Must have a valid driver's license and be able to pass a criminal background check covering 7–10 years and a drug screen.
Must be reliable, outgoing, dependable in production and attendance, and possess good customer-service skills.
Must have a professional appearance when meeting clients.
Must have a clear understanding of caregiving and office tasks.
Must have strong written and verbal communication skills, including the ability to communicate at all levels, read and understand instructions, and maintain written reports and records.
Must have strong organizational skills, self-discipline, and the ability to multitask, handle frequent interruptions, and establish priorities.
Must handle confidential materials and documents with discretion.
Must be comfortable with software and technology.
Must be flexible, willing to work and learn on the fly, and available for on-call duty once a month.
Must have high-speed internet and a quiet, professional home workspace, and be able to work independently without direct supervision.
Must have a 27-inch-or-larger monitor, keyboard, and mouse for use with the company-issued laptop; equipment may be loaned if picked up at the office.

Nice To Haves

Experience in caregiving, senior care, or scheduling.
CNA or other medical experience.
Experience with WellSky, Sandata, or Health Suite.
Knowledge of Microsoft Office and Google Suite applications.
Experience working successfully as part of a team and maintaining a positive working environment.

Responsibilities

Schedule caregivers for new and existing clients, ensuring all shifts are fully and reliably staffed.
Manage medical scheduling systems to ensure accuracy and effectiveness.
Modify and update caregiver schedules according to client schedules.
Work with caregiver staff to ensure appropriate caregiver-client matches.
Maintain a positive demeanor and multitask effectively in a high-functioning environment.
Communicate regularly with leadership and team members and respond promptly during business hours.
Perform other tasks and duties as assigned.