Sales Development Representative Jobs

About The Position

Requirements

• Comfort making cold calls to new and existing clients.
• 1–3+ years of experience in an SDR/BDR, inside sales, account management, customer success, or high-activity customer-facing role.
• Comfort making a high volume of calls and talking to new people throughout the day.
• Sales-minded and curious, with an ability to ask questions, identify problems, and suggest solutions.
• Ability to build strong relationships and maintain contact with clients over time.
• Detail-oriented, with experience using a CRM to track activity.
• Experience managing a book of business.
• Coachability, openness to feedback, and motivation by goals, leaderboards, and growth.
• Ability to learn quickly and enough technical acumen to discuss radios, surveillance, and access control solutions clearly and confidently.
• Interest in providing solutions that help keep people safe.

Responsibilities

• Make outbound calls to new and existing clients to uncover projects, renewals, and upsell opportunities.
• Set qualified appointments for outside Account Executives regarding new systems, expansions, and upgrades.
• Handle inbound orders and identify potential add-ons such as accessories, services, and coverage.
• Contact clients with upcoming FCC license renewals to assist with renewal and identify changes or system needs.
• Log activity, appointments, and next steps in HubSpot CRM.
• Partner with Account Executives and Sales Support to ensure quotes, paperwork, and follow-up are accurate and timely.
• Help drive renewals, expansions, and add-ons for existing systems while opening doors with new accounts.
• Meet success measures involving qualified appointments, sourced pipeline and revenue, incremental revenue, activity, follow-through, and CRM hygiene.

Benefits

• Base salary plus a performance-based incentive plan.
• Training, coaching, and clear playbooks to support ramp-up.
• A tight-knit, values-driven team where effort and results are visible.
• Advancement opportunities as the company and sales organization grow.
• Opportunity to help clients stay safe, secure, and connected.