Sales Development Representative

Dialpad•Tempe, AZ

1d•Onsite

About The Position

Dialpad is hiring a Sales Development Representative to acquire new customers, uncover market opportunities, and create qualified sales opportunities for Account Executives. The role owns prospect list building and pipeline management, maintains in-depth product knowledge, and works with Account Executives on prospecting strategies and territory-specific vertical campaigns. The representative is an initial point of contact for prospects, nurturing relationships through calls, email, and social media, and supports research and lead qualification. The position offers close mentorship and professional development and is based in Dialpad’s Tempe, Arizona office. It reports to the Sales Development Manager.

Requirements

At least 1 year of experience in Sales Development or a similar customer-facing role.
Efficient, organized, and detail-oriented.
Highly motivated and committed to individual and team success.
Excellent verbal and written communication skills, with confidence.
Curiosity, motivation, and resourcefulness.

Responsibilities

Build prospect lists, including lists of target accounts and key decision-makers.
Manage the pipeline and maintain in-depth knowledge of Dialpad products.
Collaborate with Account Executives on prospecting strategies and territory-specific vertical campaigns.
Reach prospects through phone, email, and social media.
Make 50 or more outbound calls per day, with additional email touchpoints.
Meet or exceed the quota for sales-qualified opportunities for the Account Executive team.
Participate in sales enablement activities and learn and apply sales methodologies such as SPICED and BANT.
Learn to use Salesforce, ZoomInfo, Outreach, Sales Navigator, and Dialpad.
Work with the manager, peers, and Account Executives to improve messaging, processes, and daily activities.
Conduct industry research and qualify leads to generate sales opportunities.