Sales Development Representative

Camping World Holdings, Inc.•Windham, ME
•$35,000 - $55,000

About The Position

The Sales Development Representative (SDR) supports the company’s enterprise-wide sales initiative by nurturing prospect relationships throughout the customer journey, from initial contact through post-sale support. The role builds a structured sales funnel through proactive prospecting and a steady flow of sales activity and opportunities. The SDR communicates with prospective customers about their needs and the company’s RV products and services, schedules sales appointments, records interactions in the CRM, and coordinates with the sales and marketing teams to support lead generation, conversion, and customer satisfaction. This is a variable-pay role with uncapped variable compensation. The estimated total annual compensation range, including base pay and earned variable compensation, is $35,000–$55,000 or more.

Requirements

  • Clear and concise written and verbal communication skills.
  • Results-driven and motivated for sales.
  • Excellent customer service skills.
  • Ability to manage responsibilities and time effectively to reach goals.
  • Ability to multitask while demonstrating strong organizational skills.
  • Prior CRM experience and strong computer skills.
  • Ability to lift up to 25 pounds and/or move up to 50 pounds with assistive devices.

Nice To Haves

  • VinSolutions experience is a huge plus.
  • Previous sales experience is a plus.

Responsibilities

  • Generate appointments and drive traffic by meeting departmental activity targets through outbound calls, online inquiries, and other lead-generation techniques.
  • Communicate with prospective customers to understand their needs, answer inquiries, and provide information about RV products and services.
  • Use provided scripts and talking points for incoming and outgoing calls.
  • Make 8–10 outbound calls per hour, primarily to schedule sales appointments.
  • Use the CRM system to record and manage customer information, appointments, calls, and sales interactions, maintaining accurate and current data for follow-up and tracking.
  • Stay informed about marketing campaigns and promotions and align prospecting efforts with marketing initiatives.
  • Track and analyze personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
  • Work with the Sales Development Manager, accept coaching, and improve departmental success.
  • Help proactively manage the company’s online reputation through review sites and social media outlets.
  • Collaborate with the sales team to support a seamless customer journey from initial contact through sale.

Benefits

  • Paid time off.
  • 401(k).
  • Employee Assistance Program.
  • Good Sam Roadside Assistance.
  • Discounts.
  • Paid parental leave, if eligibility requirements are met.
  • Tuition reimbursement, if eligibility requirements are met.
  • On-the-job training opportunities.
  • Comprehensive benefits package for full-time associates, including medical, dental, vision, and more.
  • Part-time associates have access to dental and vision coverage.
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