Sales Development Representative

Aerowave Technologies • Coppell, TX

1d

About The Position

The Sales Development Representative is the front-line voice for new and existing customers. The role sets qualified appointments, handles inbound orders, conducts proactive outreach, and maintains client relationships to identify upsell and expansion opportunities. The representative partners closely with outside Account Executives and the Sales Support team to drive revenue and provide strong client service. It is suited to someone who enjoys phone-based sales, a mix of prospecting and account development, and the opportunity to grow into a full-cycle sales career.

Aerowave Technologies provides safety and security technology solutions, including two-way radio systems and surveillance and access control solutions. The company has served a diverse and growing base of blue-chip clients for over 20 years and emphasizes exceptional client service. It operates using the Entrepreneurial Operating System (EOS) and has four core values: Our Client is our North Star, Win Together, Continuous Improvement, and Deliver Solutions, Not Excuses.

Requirements

• Comfort making cold calls to new and existing clients.
• 1–3+ years of experience in an SDR/BDR, inside sales, account management, customer success, or high-activity customer-facing role.
• Comfort making a high volume of calls and talking to new people throughout the day.
• Sales-minded and curious, with an ability to ask questions, identify problems, and suggest solutions.
• Ability to build strong relationships and maintain contact with clients over time.
• Detail-oriented, with experience using a CRM to track activity.
• Experience managing a book of business.
• Coachability, openness to feedback, and motivation by goals, leaderboards, and growth.
• Ability to learn quickly and enough technical acumen to discuss radios, surveillance, and access control solutions clearly and confidently.
• Interest in providing solutions that help keep people safe.

Responsibilities

• Make outbound calls to new and existing clients to uncover projects, renewals, and upsell opportunities.
• Set qualified appointments for outside Account Executives regarding new systems, expansions, and upgrades.
• Handle inbound orders and identify potential add-ons such as accessories, services, and coverage.
• Contact clients with upcoming FCC license renewals to assist with renewal and identify changes or system needs.
• Log activity, appointments, and next steps in HubSpot CRM.
• Partner with Account Executives and Sales Support to ensure quotes, paperwork, and follow-up are accurate and timely.
• Help drive renewals, expansions, and add-ons for existing systems while opening doors with new accounts.
• Meet success measures involving qualified appointments, sourced pipeline and revenue, incremental revenue, activity, follow-through, and CRM hygiene.

Benefits

• Base salary plus a performance-based incentive plan.
• Training, coaching, and clear playbooks to support ramp-up.
• A tight-knit, values-driven team where effort and results are visible.
• Advancement opportunities as the company and sales organization grow.
• Opportunity to help clients stay safe, secure, and connected.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed