BDC Sales Coordinator
RML Auto • Waxahachie, TX10d
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New BDC
RML Auto•Waxahachie, TX
About The Position
The BDC Sales Coordinator (Business Development Coordinator) is an Internet lead specialist who supports dealership sales by handling customer inquiries and coordinating appointments. The role involves communicating professionally with customers, following up on leads from people interested in selling their vehicles, and maintaining records of appointments and vehicle purchases. The coordinator explains the appointment process, identifies the manager who will greet each customer, and works with management to support sales volume and customer service standards. The position also requires thorough knowledge of the dealership’s products. The company offers job training and advancement opportunities.
Requirements
- Excellent written and verbal communication skills.
- Meet dealership-set monthly requirements for leads, calls, appointments, shows, and sold units.
- Strong attention to detail and documentation skills.
- Excellent client follow-up abilities.
- High school diploma or equivalent.
Nice To Haves
- Knowledge of MS Office and other desktop software is helpful.
Responsibilities
- Answer calls promptly, professionally, and courteously.
- Process incoming and outgoing sales calls, schedule appointments, and follow up with customers.
- Follow up on leads from customers who want to sell their vehicles to the dealership.
- Provide every customer with a high-quality, effective, and professional experience.
- Manage and track appointment logs and vehicle purchase logs.
- Explain the process for each appointment and give the customer the name of the manager who will greet them at the dealership.
- Work with management to follow up with customers and support high sales volume and customer service standards.
- Maintain a thorough knowledge and understanding of products.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) plan
- Vacation pay
- Vehicle purchase program
- Performance bonuses
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Job Search Resources
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