About The Position

The Sales Operations Coordinator supports key aspects of Vuori’s specialty wholesale day-to-day business operations and processes, working directly with independent sales representatives and specialty accounts. The role collaborates cross-functionally with several departments within Vuori.

Requirements

  • Bachelor’s degree or equivalent years of experience preferred.
  • Ability to work effectively in a fast-paced environment with cross-functional teams.
  • Detail-oriented with strong organizational agility.
  • Ability to prioritize and manage multiple tasks efficiently.
  • Ability to analyze order data, identify trends, and provide insights.
  • Ability to troubleshoot issues and recommend solutions and process improvements.
  • Strong communication skills.
  • Proficiency in Microsoft Office, with advanced Excel skills.
  • Adaptability to multiple data interfaces, such as ERP and B2B systems.
  • Experience with EDI processing.

Responsibilities

  • Manage the order book for the specialty channel and independent sales representatives.
  • Collaborate with the allocations team to ensure timely order processing.
  • Work with sales and credit teams to maintain current account information, accurate credit status, and order book control.
  • Communicate order status and provide order book reporting about timing, including late or partial deliveries.
  • Adjust the order book based on availability, delays, and other issues.
  • Assist with onboarding new accounts and ensure customer requirements, such as routing guides, are understood and met by the distribution center.
  • Process return authorizations and initiate credit memo requests.

Benefits

  • Health insurance
  • Savings and retirement plan
  • Employee assistance program
  • Vuori discount and industry perks
  • Paid time off
  • Wellness and fitness benefits
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