Sales Operations Coordinator

Rust Automation & Controls•West Jordan, UT
•Onsite

About The Position

The Sales Operations Coordinator is a full-time, in-office position in the Sales Department, reporting to the Vice-President of Sales. The role owns the programs, systems, and reporting that support the Sales Team, including Salesforce forecasting and pipeline discipline, KPI and bookings tracking with premier manufacturer partners, and rollout of the Rust Customer Success program. By anticipating needs and managing this work, the Coordinator enables the VP of Sales, Regional Vice-Presidents, and Sales Support leaders to focus on vision and strategy and helps the company meet its revenue and profitability goals. Work varies according to the Sales Team’s and business’s needs, combining regular reporting cycles with one-off projects and administrative support. Success requires accurate numbers, programs that stay on schedule, and anticipating the Sales Team’s needs, delivered with efficiency, confidentiality, accuracy, flexibility, and positivity.

Requirements

  • High school diploma or equivalent.
  • Excellent written and oral communication skills, including proficiency in spelling, grammar, and punctuation.
  • Strong computer skills and understanding of web-based applications, including Google platform tools (Gmail, Calendar, and Drive), Excel, Word, and PowerPoint.
  • Proficiency with Salesforce and other customer relationship management (CRM) systems.
  • Comfort working with data, building and maintaining reports, spotting inconsistencies, and presenting findings clearly.
  • Customer orientation and ability to adapt and respond to different personalities.
  • Strong organizational skills and ability to multitask, prioritize, and manage time effectively.
  • Critical-thinking and problem-solving skills.
  • Proactive and self-directed approach, including anticipating team needs, taking ownership of projects, and moving them forward without waiting to be asked.
  • High level of discretion when working with confidential information.

Nice To Haves

  • Associate’s degree.
  • Familiarity with AI tools and willingness to apply them to everyday sales support work.

Responsibilities

  • Lead and coordinate Sales Excellence efforts, including Endress + Hauser Salesforce forecasting, project pipeline and KPI management, and tracking key metrics such as bookings with other premier partners.
  • Coordinate implementation and execution of the Rust Customer Success program.
  • Manage meetings, including scheduling, preparing agendas, taking notes, distributing action items, and following up as needed.
  • Communicate on behalf of the VP of Sales, both internally and externally.
  • Assist with developing and coordinating activities such as new-hire onboarding, training, and vendor visits.
  • Coordinate activities with the Executive Assistant, Marketing, and other departments as needed.
  • Perform professional administrative tasks, including calendar management and scheduling for the VP of Sales and Regional Vice-Presidents, booking appointments, conducting research, and coordinating travel.

Benefits

  • Security of working for a family-owned company.
  • A wide range of training opportunities.
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • Paid time off.
  • Life insurance.
  • 401(k) savings with company match.
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