Sales Operations Coordinator
About The Position
Global Power Components is seeking a highly organized, detail-oriented Sales Operations Coordinator to support the Sales organization and improve the flow of customer orders from initial entry through project execution. The role will initially help address the current order backlog while establishing stronger processes for order entry, scheduling, tracking, and cross-functional communication. The coordinator will create and maintain a master schedule connecting Sales, Estimating, and Project Management, improving visibility into priorities, workload, upcoming orders, and project handoffs. This hands-on coordination role is suited to someone who enjoys organizing information, building processes, managing multiple priorities, and working across departments in a fast-paced manufacturing environment.
Requirements
- At least 2 years of experience in sales support, sales operations, order management, project coordination, customer service, manufacturing administration, or a related role.
- Strong organizational skills and exceptional attention to detail.
- Ability to manage multiple priorities and deadlines simultaneously.
- Strong written and verbal communication skills.
- Comfort working across multiple departments and following up on outstanding items.
- Strong Microsoft Excel, Word, Outlook, and general computer skills.
- Ability to work effectively in a fast-paced, changing environment.
- Strong problem-solving skills and willingness to take ownership of processes.
Nice To Haves
- Experience in manufacturing, fabrication, industrial equipment, construction, or an engineer-to-order environment.
- Previous experience entering and managing sales orders in an ERP or business management system.
- Experience developing or maintaining master schedules, project trackers, or workload planning tools.
- Experience with Excel, Smartsheet, ERP systems, or similar scheduling and tracking tools.
- Familiarity with customer purchase orders, estimates, sales orders, and project documentation.
- Experience supporting Sales, Estimating, or Project Management teams.
Responsibilities
- Review and process the existing sales order backlog.
- Enter new sales orders accurately and promptly into appropriate systems.
- Review customer purchase orders and supporting documentation for completeness before order entry.
- Identify missing information, discrepancies, and open items that could delay order processing.
- Maintain accurate sales order records and supporting documentation.
- Help establish processes to prevent future order-entry backlogs.
- Develop, maintain, and update a master schedule for Sales, Estimating, and Project Management.
- Track new opportunities, estimates, awarded orders, order-entry status, and project handoffs.
- Provide visibility into upcoming priorities, deadlines, workload, and potential bottlenecks.
- Coordinate information flow between Sales, Estimating, and Project Management.
- Monitor schedule changes and communicate updates to affected stakeholders.
- Help establish consistent processes for transitioning awarded projects from Sales and Estimating into Project Management and execution.
- Support the Director of Sales with reporting, scheduling, tracking, and administrative priorities.
- Maintain sales trackers, order logs, backlog reports, and other operational reporting.
- Track outstanding customer information, approvals, purchase orders, and internal deliverables.
- Prepare updates for sales and cross-functional meetings.
- Track action items and follow up with responsible team members.
- Identify opportunities to improve sales processes, documentation, reporting, and workflow.
- Maintain accurate and organized customer, order, and project information.
- Coordinate between Sales, Estimating, Project Management, Engineering, Operations, and other internal teams.
- Communicate priorities and ensure critical information is available to the appropriate teams.
- Follow up on outstanding items that may affect quoting, order entry, scheduling, or project execution.
- Identify process gaps and workflow bottlenecks and escalate issues when appropriate.
- Participate in sales, estimating, and project meetings as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
