Sales Coordinator

Northwood Investors • Charlotte, NC

10d

About The Position

The Sales Coordinator provides administrative and sales support to the sales team and Group Sales Team, helping with correspondence, proposals, contracts, sales activities, customer inquiries, collateral, and accurate sales records. The role supports the day-to-day activities of the Sales Department and includes coordinating site inspections, client visits, events, appointments, and sales functions. The ideal candidate is organized, detail-oriented, accurate, and has strong communication skills.

Requirements

• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency with word processing, spreadsheets, and CRM systems.
• Attention to detail and accuracy.

Nice To Haves

• Previous experience in an administrative or sales support role.
• Working knowledge of Opera, including searching reservations, preparing daily arrivals reports, adding profile information, using special codes and amenities, accessing and printing folios, and checking rate offerings.

Responsibilities

• Provide administrative support to the sales team, including scheduling appointments, managing calendars, and preparing correspondence.
• Answer inbound calls, qualify leads, and take accurate messages in a businesslike manner.
• Prepare accurate and timely sales proposals, contracts, pro formas, and other sales-related documents.
• Respond to leads through Starcite, Meeting Broker, and direct client communications.
• Coordinate site inspections, client visits, events, entertainment, and other sales activities.
• Proactively prepare showrooms for site inspections.
• Manage shipping of collateral and gifts for sales trips.
• Maintain accurate sales records and reports.
• Handle customer inquiries and provide information about hotel products and services.
• Assist with sales collateral, marketing materials, presentations, promotions, and campaigns.
• Prepare and process expense reports.
• Use Delphi to create and update accounts and contacts, create and revise group bookings, merge group contracts, adjust clauses, and prepare requested GRC reports.
• Prepare group turnover files and track and collect deposits.
• Liaise professionally with other departments to ensure client needs are met.
• Complete other administrative tasks as requested.

Benefits

• Competitive salary.
• Benefits package.
• Opportunities for growth and development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed