Sales Coordinator

Penske Automotive Group•Chandler, AZ

About The Position

Mercedes Benz of Chandler, a Penske Automotive Group dealership, is seeking a Sales Coordinator to support the dealership sales team and deliver extraordinary customer experiences. The position assists with finding specific vehicles, responding to customers, supporting the sales process, and following up after vehicle purchases. It requires a sound understanding of current automotive industry trends and vehicle features and benefits, along with strong customer service, communication, and problem-solving skills. The role emphasizes helping customers through each step of the car-buying journey, building trust through accurate and courteous communication, and contributing to dealership growth by meeting monthly goals and generating referrals, networking, and repeat business.

Requirements

  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, and a positive team-player attitude.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong work ethic and ability to work in a fast-paced, results-driven environment.
  • Strong customer service, communication, and problem-solving skills.
  • Sound understanding of current automotive industry trends and vehicle features and benefits.

Responsibilities

  • Assist the dealership sales team in finding specific vehicles.
  • Respond to customers and support the sales process.
  • Follow up with customers after vehicle purchases.
  • Provide customers with knowledgeable, clear, accurate, and courteous information about vehicles.
  • Help ensure customers have a world-class car-buying experience throughout their sales journey.
  • Work toward challenging monthly goals to grow the sales department and career.
  • Bring new business to the dealership through referrals, networking, and repeat business.

Benefits

  • Competitive compensation with uncapped earning potential through a commission-based pay structure.
  • Comprehensive benefits program, including medical, dental, and vision care options.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
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