Retail Manager Jobs

About The Position

Requirements

• Excellent written and verbal communication skills.
• Ability to speak and read English.
• High level of ethics and integrity.
• Punctuality.
• Knowledge of retail POS systems.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to maintain high-quality customer service.
• Ability to supervise, motivate, and communicate positively with Store Associates at all levels.
• Excellent time-management and prioritization skills.
• Excellent interpersonal skills.
• Experience with Microsoft Office, including Word, Excel, PowerPoint, and Teams.
• Ability to tolerate working in a fast-paced environment.
• Ability to accurately follow specific instructions for multiple detailed processes.
• Ability to work flexible hours based on business demands, including evenings, weekends, holidays, and approved overtime.

Nice To Haves

• Two or more years of Store Manager or Assistant Store Manager experience in a retail environment.
• Experience in a manufacturing environment.
• Ability to perform basic mechanical applications.
• Analytical skills.
• Problem-solving skills.
• High school diploma or GED; relevant experience may be substituted for education on a year-per-year basis.

Responsibilities

• Maintain the guest experience and store environment to Erin Condren standards, representing and supporting the company brand.
• Assist in analyzing store reports to evaluate controllable expenses and overall store performance.
• Communicate variances from company standards to the Store Manager.
• Ensure associates are properly scheduled to meet business objectives.
• Maintain polite and professional communication by phone, email, and mail.
• Ensure scheduling and completion of associate cleaning tasks throughout the store, including restrooms.
• Maintain adherence to company safety policies and ensure the safety of associates and customers.
• Treat customers, associates, and other leaders with respect.
• Supervise and coach Retail Associates to provide efficient, friendly service at registers, the Customer Service desk, and sales floor.
• Assist with new-hire onboarding and orientation.
• Ensure merchandise is presented and organized according to company merchandising guidelines.
• Perform other duties as assigned by the Manager.
• Lead the entire store operation in the Store Manager’s absence.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) retirement plan
• Paid holidays
• Generous PTO
• Career growth and promotional opportunities