Assistant Manager (Retail/Storage) - CA12

Prime Storage Group • San Marcos, CA

10d • $22 - $24 • Onsite

About The Position

Prime Storage Group is hiring an Assistant Manager to support operations at its self-storage facilities. The role involves renting storage units and related products, helping customers choose unit sizes, selling moving products, and providing responsive, professional customer service. The Assistant Manager also supports payment processing and collections, makes daily bank deposits, and maintains the cleanliness, appearance, and upkeep of the property. This position serves multiple facilities in Vista, San Marcos, and Poway, California.

Requirements

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High school diploma or GED.
• Excellent interpersonal and communication skills, in person and over the phone.
• Ability to work effectively independently and as part of a team.
• Technical aptitude and ability to learn new applications and point-of-sale systems.
• Proficiency in Microsoft products such as Outlook.
• Physical ability to perform routine daily maintenance, including walking the property, cleaning bathrooms, the office and hallways, weeding, operating power tools, and changing light bulbs.
• Ability to lift 50 pounds.
• Valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
• Deliver daily bank deposits accurately and on time.
• Upsell moving products and assist customers with unit-sizing decisions.
• Greet customers promptly, enthusiastically, and professionally.
• Explain and sell property features and benefits.
• Resolve customer issues in a timely and effective manner.
• Deliver exceptional customer service and contribute to positive customer reviews and feedback in accordance with company standards and performance expectations.
• Ensure company standards for cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.
• Travel and work at the listed facilities in Vista, San Marcos, and Poway, California.

Benefits

• Healthy work/life balance; most facilities close by 6:00 p.m. and are closed on Sundays.
• Competitive pay and bonus opportunities.
• Health, dental, life, vision, short-term disability, and long-term disability insurance.
• 401(k) program with company matching.
• Paid time off and paid holidays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED