Assistant Manager (Retail/Storage) - MA34

Prime Storage Group • New Bedford, MA

8d • $19 - $21 • Onsite

About The Position

Join Prime Storage Group as an Assistant Manager at a self-storage facility. This customer-facing role includes renting storage units and trucks, selling merchandise and moving products, and maintaining the property. The Assistant Manager builds customer relationships, provides responsive service, supports sales, and helps ensure the facility meets company standards for cleanliness and appearance.

Requirements

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High school diploma or GED.
• Excellent interpersonal and communication skills, in person and over the phone.
• Ability to work effectively independently and as part of a team.
• Technical aptitude and ability to learn new applications and point-of-sale systems.
• Proficiency with Microsoft products such as Outlook.
• Physical ability to perform routine daily maintenance, including walking the property, maintaining bathrooms, the office and hallways, weeding, operating power tools, and changing light bulbs.
• Ability to lift 50 pounds.
• Valid driver's license, insurance, and reliable transportation.
• Availability to travel and flexibility to work at various locations.

Nice To Haves

• Bilingual in Spanish.

Responsibilities

• Rent self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
• Deliver daily bank deposits accurately and on time.
• Upsell moving products and help customers determine unit sizes.
• Greet customers promptly, enthusiastically, and professionally.
• Explain and sell the features and benefits of the property.
• Resolve customer issues in a timely and effective manner.
• Provide exceptional customer service and contribute to positive customer reviews and feedback in accordance with company standards and performance expectations.
• Maintain company standards for cleanliness and appearance.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.

Benefits

• Most facilities close by 6:00 p.m. and are closed on Sundays.
• Competitive pay and bonus opportunities.
• Health, dental, life, vision, short-term disability, and long-term disability insurance.
• 401(k) program with company matching.
• Paid time off and paid holidays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED