Assistant Manager (Retail/Storage) - NJ30

Prime Storage Group•Pennsauken Township, NJ
•$20 - $22•Onsite

About The Position

The Assistant Manager at Prime Storage Group supports daily operations at a self-storage facility, serving customers and helping maintain the property. The role includes renting storage units and parking spaces, selling related products, handling customer inquiries, and providing professional, responsive service. The Assistant Manager also supports account receivables, deposits, property inspections, cleanliness, and routine maintenance. The listed pay range is $20.00–$22.00 per hour.

Requirements

  • 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
  • High school diploma or GED.
  • Excellent interpersonal and communication skills, in person and over the phone.
  • Ability to work effectively independently and as part of a team.
  • Technical aptitude and ability to learn new applications and Point of Sale systems.
  • Proficiency in Microsoft products such as Outlook.
  • Physical ability to perform routine maintenance duties daily.
  • Ability to lift 50 pounds.
  • Valid driver's license, insurance, and reliable transportation.
  • Availability for travel and flexibility to work at various locations.

Responsibilities

  • Rent self-storage units, parking spaces, and other related products.
  • Convert telephone and walk-in inquiries into rentals.
  • Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
  • Deliver daily bank deposits accurately and on time.
  • Upsell moving products and help customers decide on unit sizes.
  • Greet customers promptly, enthusiastically, and professionally.
  • Explain and sell property features and benefits.
  • Resolve customer issues in a timely and effective manner.
  • Provide exceptional customer service and contribute to positive customer reviews and feedback in line with company standards and performance expectations.
  • Ensure company cleanliness and appearance standards are met.
  • Inspect the property, including performing lock checks.
  • Perform routine property maintenance duties, including assessing areas of need, cleaning bathrooms, offices, and hallways, weeding, operating power tools, and changing light bulbs.
  • Perform other duties as assigned.

Benefits

  • Healthy work/life balance; most facilities close by 6:00 p.m. and are closed on Sundays.
  • Competitive pay and bonus opportunities.
  • Health, dental, life, vision, short-term disability, and long-term disability insurance.
  • 401(k) program with company matching.
  • Paid time off and paid holidays.
  • Career advancement opportunities.
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