Assistant Manager (Retail/Storage) - VT02

Prime Storage Group • Saint Albans Town, VT

3d • $19 - $21 • Onsite

About The Position

Join Prime Storage Group as an Assistant Manager at a self-storage facility. This customer-facing role involves renting storage units, parking spaces, and related products; selling moving products; supporting customers with unit sizing; and maintaining positive customer relationships. The Assistant Manager also supports facility operations through payment processing, collections, daily bank deposits, property inspections, cleanliness, and routine maintenance. The role may involve working at various locations and traveling. The posting lists pay of $19.00–$21.00 per hour.

Requirements

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High school diploma or GED.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively independently and as part of a team.
• Technical aptitude and ability to learn new applications and point-of-sale systems.
• Proficiency in Microsoft products such as Outlook.
• Ability to perform daily routine maintenance, including walking the property to assess areas needing attention, cleaning bathrooms, the office, and hallways, weeding, operating power tools, changing light bulbs, and other maintenance duties.
• Ability to lift 50 pounds.
• Valid driver's license, insurance, and reliable transportation.
• Availability to travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable by pursuing collections, posting payments, and processing transactions.
• Deliver daily bank deposits accurately and on time.
• Upsell moving products and assist customers in deciding on unit sizes.
• Greet customers promptly, enthusiastically, and professionally.
• Understand and sell the features and benefits of the property.
• Resolve customer issues in a timely and effective manner.
• Provide exceptional customer service and contribute to positive customer reviews and feedback in line with company customer-experience standards and performance expectations.
• Ensure company standards for cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.

Benefits

• Healthy work/life balance; most facilities close by 6:00 p.m. and are closed on Sundays.
• Competitive pay and bonus opportunities.
• Health, dental, life, vision, short-term disability, and long-term disability insurance.
• 401(k) program with company matching.
• Paid time off and paid holidays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED